Delivery Supervisor

Breakthru Beverage Group•Ridgeway, SC

1d•Onsite

About The Position

The Delivery Supervisor position at Breakthru Beverage is a full-time role focused on assisting with the daily management of the operations delivery staff. Breakthru Beverage is a family-owned and operated company with operations across the U.S. and Canada, boasting over 10,000 associates and more than $8 billion in annual sales. The company delivers world-renowned beverage alcohol brands to retail, bar, and restaurant businesses throughout North America. Recognized as one of the Best Managed Companies in the United States for five consecutive years, Breakthru Beverage emphasizes a people-centric, relationship-driven culture designed to maximize career advancement, a sense of belonging, and overall wellness for its associates. This role offers a base salary, 10% bonus potential, and full benefits within 30 days of being hired.

Requirements

Bachelor’s degree in related field and/or equivalent training and work experience
Minimum of 3 years’ experience in related area
Proficient PC skills using MS Office and other various computer programs including presentation software
Must be a results-oriented professional with verbal/written communication skills using diplomacy and discretion as well as customer service skills
Ability to multi-task, work independently and/or within a team, pay attention to detail and meet deadlines
Analytic and Reporting skills
Utilize sound judgement and problem-solving skills
Ability to work in fast-paced, high-volume, team environment

Nice To Haves

Maintain a valid CDL license

Responsibilities

Effectively aide in managing the delivery operations team
Monitor delivery fleet using MobileCast and/or Roadnet
Recommend and/or perform performance management actions including but not limited to selection and hiring, transferring, and discharging, the assignment of work, or progressive discipline
Maintain driver’s attendance records, sick days, vacation, etc.
Trains drivers in the areas of safe driving, proper lifting techniques and company delivery process and procedure
Regular ride along with Drivers and perform observation and coaching to ensure proper customer service, productivity metric achievement, and safety practices
Payroll oversight including attendance records and paid time off
Responsible for DOT compliance, which may include DOT safety requirements and DOT drug screening
Oversee or aide in the function of timely and accurate verification and processing of the daily delivery driver invoices, associated paperwork, returns and collections
Interface with customers solving discrepancies, problems and creating a cohesive relationship
Foster and maintain a collaborative relationship with the sales, warehouse, delivery and customer service departments
Administration of worker’s compensation, incentive and safety programs
Responsibly handle beverage alcohol product
Other duties, as assigned by the jobholder’s supervisor, may also be required
May help coordinate the work of junior members of the team
Resolves issues which are often varied and non-routine
Undertakes analysis and investigation to solve issues