Delivery Specialist I

Rice University • Houston, TX

1d • $16 - $16 • Onsite

About The Position

Serving as a crucial communication link for the entire university, the Delivery Specialist manages both inbound and outbound mail. Responsibilities include retrieving, sorting, and categorizing mail and packages by department, delivering them to the correct recipients, and forwarding misdirected mail.
Ideal Candidate Statement:
The ideal candidate possesses excellent time management and organizational skills, is proactive, and is service-oriented.
Workplace Requirements:
Ability to lift boxes up to 40 lbs.
Ability to traverse campus in various weather conditions.
This position is exclusively on-site, requiring all duties to be performed in person at the Police Annex Building, Monday–Friday, 8:00 a.m. to 5:00 p.m. Per Rice policy 440, work arrangements may be subject to change.

Requirements

• No formal education
• No experience required
• Valid Texas Driver’s License (or ability to obtain within 30 days of employment) required with no more than three moving violations or at-fault accidents within the past 36 months and no convictions or deferred dispositions for Driving While Intoxicated (DWI) or Driving Under the Influence (DUI) within the past 3 years
• Time Management: Ability to manage and prioritize tasks to ensure timely deliveries
• Organization: Keeping track of packages, mail, and delivery routes efficiently
• Attention to Detail: Ensuring accurate sorting and delivery of mail and packages
• Physical Stamina: Capable of handling and transporting heavy packages and being on your feet for extended periods
• Customer Service: Providing friendly and helpful service to customers, addressing their questions and concerns
• Communication: Clear and effective communication with customers, colleagues, and supervisors
• Problem-Solving: Ability to handle unexpected issues, such as misdirected mail or delivery challenges, swiftly and effectively
• Basic Computer Skills: Familiarity with tracking systems and ability to log deliveries and process mail using software
• Reliability: Dependability in adhering to schedules and fulfilling responsibilities consistently
• Proactive Attitude: Taking initiative to improve processes and provide the best possible service
• Ability to lift boxes up to 40 lbs.
• Ability to traverse campus in various weather conditions.

Nice To Haves

• Great customer service skills and ability to communicate effectively with customers

Responsibilities

• Sorting and Processing Mail: Sorting incoming and outgoing mail and packages by department or recipient, ensuring accurate and efficient handling.
• Delivering Mail and Packages: Transporting and delivering mail and packages to the correct departments or recipients within a specified area or campus
• Logging Deliveries: Recording the details of deliveries and pickups, maintaining accurate logs for tracking and accountability purposes with the use of a handheld device and computer
• Customer Assistance: Assisting customers with mail services, helping them track and locate packages
• Forwarding Misdirected Mail: Identifying and redirecting mail and packages that have been sent to the wrong department or recipient
• Operating Delivery Vehicles: Safely operating delivery vehicles, if required, to transport mail and packages
• Maintaining Equipment: Keeping delivery equipment, such as carts and vehicles, in good working condition
• Ensuring Security: Safeguarding mail and packages to prevent loss, theft, or damage.
• Adhering to Policies and Procedures: Following university policies and procedures related to mail handling, delivery, and customer service

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed