Delivery Scheduler

Cabinetworks Group • Middlefield, OH

64d

About The Position

JOB SUMMARY: Responsible for contacting consumers and customers to set up deliveries, coordinating production schedules, developing truck routes, and general customer service. PRINCIPAL FUNCTIONAL RESPONSIBILITIES: Contact consumers and customers via outbound calls, texts, and e-mails to establish a production date for the plant and a delivery date for the customer/consumer. Plan transportation routes to set locations based on geographic efficiencies. Coordinate with dispatchers to establish truck routes to ensure timely and efficient delivery schedules. Establish production dates for add-ons and expedited orders. Coordinate with dispatchers to establish truck routes on returns from customers/consumers.

Requirements

• High School diploma or GED.
• 3 years of customer service experience.
• Proficient computer skills required including Microsoft Office Suite.
• Demonstrated successful ability to organize and prioritize work to ensure timely deadlines.
• Excellent problem-solving, critical thinking and decision-making skills.
• Demonstrated successful ability to perform accurate work under the pressures of tight schedules.
• Excellent verbal and written communication skills with the ability to interact with external customers.

Nice To Haves

• Associate or bachelor’s degree in a related field.
• Delivery operations experience.
• Microsoft programs

Responsibilities

• Contact consumers and customers via outbound calls, texts, and e-mails to establish a production date for the plant and a delivery date for the customer/consumer.
• Plan transportation routes to set locations based on geographic efficiencies.
• Coordinate with dispatchers to establish truck routes to ensure timely and efficient delivery schedules.
• Establish production dates for add-ons and expedited orders.
• Coordinate with dispatchers to establish truck routes on returns from customers/consumers.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees