Delivery & Operations Associate

DUNCAN PARNELL INCMarietta, GA
2d

About The Position

The Delivery & Operations Associate plays a key role in ensuring accurate, timely product delivery to customers while supporting day-to-day branch operations. This position is responsible for coordinating & completing deliveries, handling order entry and billing, supporting warehouse and retail operations, and assisting with inter-branch inventory & equipment transfers. The ideal candidate is detail-oriented, customer-focused, and comfortable performing physical work in a fast-paced environment. This position operates within a normal M-F work schedule.

Requirements

  • Strong attention to detail and commitment to accuracy
  • Excellent organizational and communication skills
  • Ability to work independently and manage multiple priorities
  • Customer-focused, professional demeanor
  • Ability to lift 50lbs and perform physical tasks regularly
  • Valid driver’s license with satisfactory DMV record (must meet company insurance requirements)
  • Ability to safely operate a forklift to load & unload trucks and stock warehouse
  • Basic computer skills (email, Word, Excel)
  • Must support and abide by Company’s values, mission, policies, and practices

Responsibilities

  • Operate a company-provided delivery van for local deliveries; no CDL or operation of large commercial vehicles required.
  • Safely load, transport, and deliver products to customer offices, warehouses, and jobsites
  • Plan and manage daily delivery routes to maximize efficiency and meet customer expectations
  • Load and unload delivery vehicles, ensuring product protection and accuracy
  • Organize and stage delivered materials in customer warehouses & storerooms when required
  • Complete inter-branch inventory & equipment transfers as needed
  • Enter sales orders and process billing accurately within the ERP system
  • Pick, pull, and prepare inventory for customer orders
  • Assist with inventory counts, restocking, and general warehouse organization
  • Support retail showroom stocking, organization, presentation
  • Assist branch team with front counter coverage as needed
  • Maintain a clean, safe, and organized warehouse and delivery environment
  • Serve as a professional, customer-facing representative of Duncan-Parnell
  • Communicate clearly with customers regarding deliveries, questions, and basic order support
  • Provide sales and service support by identifying issues and escalating when appropriate
  • Other tasks as required by management

Benefits

  • Medical, dental, vision, accident, life, & long-term disability insurance available
  • Medical and dependent care FSA or HSA
  • 401(k) Retirement Plan
  • Paid Parental Leave
  • PTO & Holidays
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