Delivery Manager - Costco Travel

Costco • Issaquah, WA

7d • $125,000 - $155,000

About The Position

Costco IT is responsible for the technical future of Costco Wholesale, the third largest retailer in the world with wholesale operations in fourteen countries. Despite our size and explosive international expansion, we continue to provide a family, employee centric atmosphere in which our employees thrive and succeed. This is an environment unlike anything in the high-tech world and the secret of Costco’s success is its culture. The value Costco puts on its employees is well documented in articles from a variety of publishers including Bloomberg and Forbes. Our employees and our members come FIRST. Costco is well known for its generosity and community service and has won many awards for its philanthropy. The company joins with its employees to take an active role in volunteering by sponsoring many opportunities to help others. Come join the Costco Travel IT family. Costco IT is a dynamic, fast-paced environment, working through exciting transformation efforts. We are building the next generation retail environment where you will be surrounded by dedicated and highly professional employees. Delivery Managers serve as the Chief Scrum Master across all delivery teams within a product. They are responsible for the overall solution delivery and support of large-scale programs with complex integrations. Delivery Managers are responsible for managing the communication across program stakeholders, defining mitigation strategies to remediate risks & issues, and assisting teams to ensure that the value being delivered aligns to the product vision defined by product managers. Delivery Managers foster a high performing Agile-centric approach across Technology Operations teams for all planned work. They are responsible for the overall solution delivery and support of large-scale programs with complex integrations. Delivery Managers are responsible for managing the communication across business stakeholders, defining mitigation strategies to remediate risks & issues, and assisting teams to ensure that the value being delivered aligns to the product vision defined by Technology Operations Leadership. If you want to be a part of one of the worldwide BEST companies “to work for”, simply apply and let your career be reimagined.

Requirements

• 3+ years of Agile Team Leadership (PO, PdM, PgM, TPM, DM, RTE, SM).
• 3+ years of experience with Scaled Agile Framework or Agile Methodologies.
• 3+ years of experience working with Technology Teams including DevOps, DBAs, Networking, Systems Administrators.
• Experience mentoring Scrum Masters, Product Owners, Product Managers in Agile practices.
• Experience optimizing SDLC processes to improve quantity and quality of work.

Nice To Haves

• Bachelor’s degree or higher.
• Ability to manage project delivery planning, estimating, budgeting and metrics reporting.
• Ability to identify and mitigate technical delivery risks.
• Proficient in Microsoft Workspace applications, including Outlook, Word, Excel, PowerPoint, and Teams.

Responsibilities

• Helps with the allocation of resources and provides teams with the necessary support to remediate impediments and reported issues.
• Facilitates program increment (PI) sessions across all delivery teams aligned to a product or value stream or portfolio, and the accompanying planning sessions (pre and post PI planning sessions).
• Works with Technology Operations Leadership to plan large project delivery timelines.
• Supports technology teams with the delivery of planned work while empowering them and allowing them to be self-organized.
• Supports Tech Ops Product team retrospectives to identify improvement opportunities that can be implemented to improve productivity.
• Prioritizes and monitors work within the team to ensure delivery timelines are met.
• Monitors Tech Ops team metrics to evaluate progress against milestones.
• Aggregates individual team status into Tech Ops org-level risks, assumptions and interdependencies.
• Coordinates the resolution of internal and external dependencies
• Drives tactical day-to-day delivery process, including removing impediments that negatively impact productivity or block the team’s process.
• Works with the Tech Ops Manager of Product Management to create reports highlighting the health of the overall delivery status to portfolio and value stream leadership and various stakeholders.
• Ensures effective communication, collaboration, coordination and team engagement in initiatives that cut across Technology Operations Teams.

Benefits

• paid time off
• health benefits - medical/dental/vision/hearing aid/pharmacy/behavioral health/employee assistance
• health care reimbursement account
• dependent care assistance plan
• short-term disability and long-term disability insurance
• AD&D insurance
• life insurance
• 401(k)
• stock purchase plan

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees