Delivery Lead - Technology

Bank of America•Jersey City, NJ

1d•Onsite

About The Position

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Position Summary The Cloud and Data Center Services organization enables modern business capabilities, drives speed-to-market, offers superior resiliency with built-in security, observability and governance, contemporary development practices, operates and maintains internal hosting environment, leads Hosting & Storage Engineering and Operations, responsible for execution of the Data Center Strategy and the 24x7 operations, management of global data centers, provides centralized support for the coordination of physical server & storage provisioning, and governance and oversight for testing critical services backup to meet risk tolerance and recover from severe malware or ransomware incidents. We are looking to hire a highly experienced Delivery Lead who will support Application Management, RISE, and Continuous Monitoring GIS deliverables. This position is critical as you will support risk management and compliance for multiple AIT's within CDCS Provisioning and Decommissioning space.

Requirements

Ability to navigate the Bank system of compliance, vulnerability, and application ownership, including multiple layers of governance, oversight, and support.
Press for results, follow up, and pursue solutions, no matter how many steps, or unexpected turns they may take.
Create and manage a library of technical and procedural documentation and ensure it is kept current with the latest releases and updates.
Strong analytical and problem-solving abilities, with quick adaptation to new technologies, methodologies, and systems
Detail-oriented and persistent, able to drive complicated tasks through to completion.
Strong written and verbal communication skills, able to lead meetings, follow-up, negotiate and resolve ambiguity.
Review and edit documentation created by other team members to ensure clarity, accuracy, and consistency.
Motivated to work closely and cooperatively with other team members of varying levels of seniority and experience.
Must be a self-starter and have the ability to work with little to no supervision.
Must possess a keen attention to detail.
Ability to quickly grasp complex technical concepts and make them easily understandable.
Strong organizational skills and the ability to manage multiple issues and competing priorities simultaneously.

Nice To Haves

Determination and Resolve in the face of obstacles.
Collaboration
Risk Management
Change Management
Analytical Thinking
Data Management
Solution Design and Delivery
Process
Technical Strategy Development
Collaboration
Project Management
Result Orientation
Solution Delivery
Process
Stakeholder Management
Analytical Thinking
Business Acumen
Financial Management
Influence
Risk Management
Agile Practices
Architecture
Data Management
Solution Design
Technical Strategy Development

Responsibilities

Responsible for application ownership regarding audit, governance, and maintenance routines.
Completes administrative and non-technical tasks related to risk, security, and other compliance deliverables (e.g., access reviews, assessments, questionnaires, and procedural requirements) on time and per requirements for supported applications.
Works with sponsors and stakeholders to ensure that execution is aligned with deliverable requirements.
Attend various Office hours and collaborate with Partner organizations necessary to complete compliance and vulnerability deliverables.
Maintains data about the applications in AppHQ and other systems of record.
Ensures adherence with Enterprise Change Management standards.
Capable of working on system vulnerabilities with existing team and other teams to resolve within required timeframes.
Tracks and supports the technical security and risk activities performed by the development teams (e.g., remediation of non-permitted technology or security vulnerabilities, technical recovery planning, and disaster recovery exercises).
This position will also be responsible for preparing for, and responding to audit/regulatory requests, as well as escalating and presenting issues to governance forums as it pertains to Third Party Business Continuity.
This individual will develop and maintain strong relationships across Enterprise Resiliency, Global Procurement, Global Information Security, as well as FLU Third Party oversight programs.
Leads and coordinates routines to support delivery (for example, kick-offs, status reviews, stakeholder meetings, change controls, and tollgates, etc.)
Manages coordination of delivery and dependencies across multiple teams
Facilitates communication and collaboration across organizations to support the deliverable completion and timeline
Provides status updates for the deliverables to stakeholders and leadership pertaining to delivery, risks, issues, and schedule
Works with sponsors and stakeholders to ensure that execution is aligned with deliverable requirements
Supports resource planning for delivery and execution
Ensures adherence with Enterprise Change Management standards