Delivery Lead - Sr Lead Project Manager - Consumer Lending Operations

Wells Fargo & Company•Charlotte, NC

22h•$139,000 - $217,000•Hybrid

About The Position

Change Delivery Enterprise Change Delivery, part of the Chief Administrative office within the COO division supporting Global Operations, is seeking a strategically oriented and technically adept Change Delivery professional to support and lead the Global Operation Change Portfolio for Consumer Lending Operations group. This role will collaborate across Operations, Technology, Control, Risk & Compliance to effectively deliver on the organization’s key priorities leveraging best in class change management practices. Overview: Seeking an experienced leader to drive end-to-end delivery of complex Products and Programs within a fast-paced, matrixed environment within Consumer Lending Operations. The ideal candidate will have strong Agile expertise, exceptional stakeholder engagement skills, and the ability to manage large-scale initiatives across multiple lines of business. In this role, you will: Act as an advisor to leadership to develop or influence success of programs, project performance and prioritization for planning, communications, and engagements across change management Lead the strategy and resolution of highly complex and unique challenges requiring full understanding of project impacts and comprehensive engagement Provide vision, direction and expertise to more experienced leadership on implementing innovative and significant business solutions that are companywide to support operations using organizational, strategical, institutional knowledge and navigation to anticipate change impacts Engage with key stakeholders, executive leadership, project leads, project team, portfolio sponsors and portfolio leaders to promote success of programs and project performance or prioritization

Requirements

7+ years of Project Management and Methodologies, Strategic Planning experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Nice To Haves

7 + years of progressive experience in Project, Product, and Program Management, with a strong background in Strategic Planning, Stakeholder Engagement at Senior leadership levels, and Executive reporting.
Highly skilled in Agile delivery methodologies and adept at driving complex initiatives to successful completion.
Extensive experience in end-to-end delivery leadership, including program execution from ideation to market launch.
Strong background in change management and readiness, with ability to develop and implement plans ensuring compliance and sustainment.
Proven ability to identify, escalate, and resolve risks, impediments, and dependencies across multiple teams.
Skilled in executive-level reporting, data analysis, and effectively conveying strategic messages to senior stakeholders.
Expertise in cross-functional collaboration, partnering with product managers, stakeholders, and governance bodies for strategic alignment.
Deep knowledge of Agile frameworks and proficiency with tools such as Jira and Confluence; ability to lead large-scale planning efforts.
Exceptional leadership, facilitation, and communication skills with demonstrated executive presence.
Strategic thinking skills to articulate complex problems, initiate action, and deliver creative solutions in dynamic environments.
Experience with enterprise change management practices, risk mitigation strategies, and compliance standards.
Ability to manage ambiguity, shifting priorities, and tight deadlines in a fast-paced environment.
Experience in a matrixed Financial Services organization.
Knowledge of Consumer Lending Operations (highly desirable).
Proven track record managing large-scale products/programs across multiple business lines.

Responsibilities

Act as an advisor to leadership to develop or influence success of programs, project performance and prioritization for planning, communications, and engagements across change management
Lead the strategy and resolution of highly complex and unique challenges requiring full understanding of project impacts and comprehensive engagement
Provide vision, direction and expertise to more experienced leadership on implementing innovative and significant business solutions that are companywide to support operations using organizational, strategical, institutional knowledge and navigation to anticipate change impacts
Engage with key stakeholders, executive leadership, project leads, project team, portfolio sponsors and portfolio leaders to promote success of programs and project performance or prioritization