Delivery Driver - Lumberyard

Rocky's Ace Hardware•Rockport, MA

21h

About The Position

Rocky’s Ace Hardware Delivery Drivers are responsible for more than just driving. As an integral part of our customer service team, you give our customers a face to remember. You are critical to the growth of the store and the opportunity for career growth with us is ever present if you are motivated to work hard and take charge of your career. Safety is our number one priority so your first and most critical responsibility is to operate our vehicles in a safe and careful manner. Position Summary: Operate non-CDL company-owned vehicles to deliver products to retail customers in a designated territory as well as other Rocky’s Ace Hardware retail locations.

Requirements

High School diploma; or eight years related experience as a delivery or route driver operating a commercial delivery vehicle of GVWR of 26,000 pounds or less; or equivalent combination of education and experience.
Must be able to read and interpret documents.
Must have the math ability. Should be able to calculate figures and amounts and apply basic concepts of math to complete reports and conduct customer transactions
Should be able to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists; also be able to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Ability to handle stressful situations with professionalism.
Must have experience with Microsoft Excel, Word and common GPS software.
Must have current, valid driver’s license with infraction free history

Responsibilities

Drive safely and deliver products within deadlines.
Drive vehicles to designated destinations for customer home deliveries.
Ability to multitask in a customer focused, fast paced environment.
Consistently interact with our customers in a courteous and professional manner.
Analyze delivery address, determine appropriate and most efficient routes while staying on schedule.
Report any accidents or injuries to Supervisors immediately.
Load and unload products from trucks and deliver to other Rocky’s sites or customer’s homes.
Use Mobile Unit App (Zebra) determine what is being delivered for Store Generated items and RSC online orders.
Perform vehicle inspection before and after each trip such as checking fluid level and tire pressure.
Notify supervisors about any major repairs and maintenances.
Stringently adhere to local and state driving laws and road regulations.
Make simple repairs to vehicle and address customer concerns with products delivered.
Work with store team to provide exceptional customer services and address customer concerns.
Adhere to company operating policies and procedures.
Provide special care in delivering fragile and hazardous products.
Comply with DOT and OSHA standards.
Other responsibilities as assigned by Management.