Delivery Driver and Trainer

Rinse, Inc.•New York, NY

1d•$21

About The Position

As a core member of our Local Operations team, you will be responsible for executing delivery routes and leading valet training sessions as we scale Rinse New York. You will ensure that customer orders are delivered safely and on time while also training and onboarding new Valets to meet our high standards of customer service, safety, and operational excellence. In this dual-role position, you will serve as the face of Rinse to new drivers, helping to instill our culture and expectations from day one. This role comes with growth opportunities for exceptional performers who are motivated to take ownership, develop others, and expand into broader Operations responsibilities over time. A few important things to note about this role: Typical shift schedule: Friday – Tuesday, 6:00PM – 11:00PM (5 days per week required) Compensation: $21/hour + keep 100% of tips + $35 bonus for each training shift conducted + mileage reimbursement Growth Opportunities: High-performing team members may have opportunities to expand into broader Operations responsibilities over time Employment Structure: This is a part-time, hourly position Applicants will be required to submit to and pass a Motor Vehicle Record (MVR) check prior to commencing employment.

Requirements

High School Diploma or GED required; some college education preferred
Are a problem solver who is biased towards action and able to overcome challenges
Thrive in fast-paced environments and work well under pressure
Are energized until the late hours of the night and can reliably work evening shifts
Have a valid driver’s license with a clean driving record (MVR required)
Are comfortable driving your personal vehicle and/or a rented van in Manhattan, Queens, and Brooklyn
Can safely lift up to 45–50 pounds
Are available to consistently work Friday–Tuesday evenings
Have a strong customer-first mindset
Love training, coaching, and developing others
Bring positive energy and represent Rinse culture proudly
Thrive in fast-paced environments
Are reliable with perfect or near-perfect attendance
Communicate clearly and professionally
Are organized and able to complete administrative tasks independently
Work well within a team and collaborate cross-functionally

Nice To Haves

Preferably have access to a 4-door vehicle
Previous experience in delivery, logistics, training, teaching, or coaching is a plus.

Responsibilities

Set up training computers and classroom materials
Welcome new Valets to HQ and represent Rinse culture
Administer classroom training sessions (6PM–11PM)
Run On-The-Road Training with new Rinse Valets
Lead classroom debrief sessions
Ensure new hires understand customer service standards, delivery expectations, and safety protocols
Complete training documentation and administrative follow-up
Support hybrid warehouse work during early surge (6PM–7PM)
Drive delivery routes (7PM–10:30PM)
Assist with end-of-shift hybrid operational tasks (10:30PM–11PM)
Deliver exceptional, on-time customer service
Communicate clearly with Operations and Customer Care regarding any on-the-road issues