Delivery Agent -Tampa
About The Position
Scootaround Powered by WHILL is seeking a reliable and customer-focused Delivery Agent to deliver and retrieve mobility equipment throughout the Tampa, Florida area and surrounding locations. This role supports customers traveling through cruise ports, airports, resorts, residences, convention centers, and hotels, ensuring mobility equipment is delivered safely, on time, and in excellent working condition. Delivery Agents play a critical role in providing exceptional service to customers who rely on mobility equipment to travel and maintain independence. Scootaround Powered by WHILL is North America’s leading mobility enhancement company. We rent, repair, and service scooters, wheelchairs, walkers, oxygen equipment, and other personal mobility devices in over 2,500 locations across North America. Since 1997, Scootaround has been a proven innovator in providing mobility solutions for travelers and individuals requiring mobility assistance. Our mission is to help people maintain their independence by providing safe, reliable mobility solutions wherever they need them.
Requirements
- Previous delivery driver or route service experience preferred
- Strong customer service and communication skills
- Mechanically inclined with ability to perform basic troubleshooting
- Strong attention to detail
- Valid driver’s license with a clean driving record
- Ability to successfully pass a motor vehicle record check and criminal background check
- Basic computer and Microsoft Office knowledge
- Ability to work in a fast-paced and changing environment
- Flexible availability including days, evenings, weekends, and holidays
- Must be at least 25 years old
Responsibilities
- Delivering and picking up mobility equipment at cruise ports, airports, hotels, convention centers, resorts, and residences
- Operating company cargo vans or light-duty vehicles to transport equipment safely and efficiently
- Loading, unloading, and securing mobility equipment for transport
- Providing basic equipment instruction and troubleshooting for customers
- Ensuring all equipment meets Scootaround’s Safety, Functionality, and Quality standards
- Completing delivery documentation and required paperwork accurately and on time
- Cleaning and sanitizing equipment prior to delivery
- Maintaining a high level of customer service professionalism during all customer interactions
- Communicating effectively with dispatch and operations teams
- Following all company safety procedures and operational guidelines
- Assisting with warehouse tasks and other operational duties as needed
Benefits
- Competitive benefits package for eligible employees
- Paid time off (PTO) including vacation and personal days
- Team-oriented work environment
- Opportunities for growth
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
11-50 employees
