Deli Manager

Albertsons • Fort Worth, TX

1d

About The Position

Description Duties and Responsibilities Customer Service & Sales Support Maintains an enthusiastic customer‑focused atmosphere with fast and friendly service. Assists customers with product suggestions, special orders, and food preparation recommendations. Responds promptly and appropriately to incoming calls; resolves customer complaints and escalates to the Store Director when required. Engages in suggestive selling using telephone, in‑store intercom, and one‑on‑one interactions. Food Preparation, Production & Equipment Use Demonstrates working knowledge of all department functions and assists with preparation, cooking, and serving of food items. Prepares sandwiches, salads, pizzas, hot/cold foods, and party trays following company standards. Implements correct and efficient product preparation, cooking, and packaging techniques. Safely operates department equipment including kitchen utensils, fryers, ovens (conventional/microwave/pizza), slicers, grills, food processors, scales, printers, and pallet jacks. Case Presentation, Sanitation & Safety Maintains deli case cleanliness, visual appeal, and appropriate inventory levels. Ensures the deli department and all equipment are clean, sanitized, and maintain a safe working environment. Ensures proper temperatures are maintained during food preparation, display, and storage. Ensures work areas and the entire department meet sanitation and safety standards. Staff Leadership, Training & Scheduling Assists in scheduling employees to ensure adequate coverage and service levels. Supervises, trains, coaches, and assigns duties to department employees. Helps identify high‑potential employees for advancement opportunities. Provides training on store policies, sales procedures, and record-keeping requirements. Operational Planning & Department Management Assists with daily operational planning and monitors production processes aligned with company procedures and profitability goals. Understands all opening and closing procedures for the department. Participates in preparation of sales and inventory reports. Assists with physical inventory conducted every four weeks. Inventory, Stocking & Rotation Controls inventory to maintain adequate product quantity, quality, and freshness according to division guidelines. Stocks, rotates, and organizes product; maintains an organized and clean cooler. Enforces proper code‑dating practices for all department products. Builds displays, rotates product, and discards outdated or spoiled items. Implements seasonal and promotional displays; may oversee salad bar, wing bar, or burger bar operations (where applicable). Receiving, Quality Control & Compliance Performs receiving duties including breaking down loads, verifying invoices, inspecting quality, reporting shortages, stocking, and rotating product. Adheres to temperature, storage, and packaging requirements for all incoming product. Accurately processes administrative paperwork and maintains required department records. Follows all company policies and guidelines as outlined in the Employee Handbook.

Responsibilities

• Maintains an enthusiastic customer‑focused atmosphere with fast and friendly service.
• Assists customers with product suggestions, special orders, and food preparation recommendations.
• Responds promptly and appropriately to incoming calls; resolves customer complaints and escalates to the Store Director when required.
• Engages in suggestive selling using telephone, in‑store intercom, and one‑on-one interactions.
• Demonstrates working knowledge of all department functions and assists with preparation, cooking, and serving of food items.
• Prepares sandwiches, salads, pizzas, hot/cold foods, and party trays following company standards.
• Implements correct and efficient product preparation, cooking, and packaging techniques.
• Safely operates department equipment including kitchen utensils, fryers, ovens (conventional/microwave/pizza), slicers, grills, food processors, scales, printers, and pallet jacks.
• Maintains deli case cleanliness, visual appeal, and appropriate inventory levels.
• Ensures the deli department and all equipment are clean, sanitized, and maintain a safe working environment.
• Ensures proper temperatures are maintained during food preparation, display, and storage.
• Ensures work areas and the entire department meet sanitation and safety standards.
• Assists in scheduling employees to ensure adequate coverage and service levels.
• Supervises, trains, coaches, and assigns duties to department employees.
• Helps identify high‑potential employees for advancement opportunities.
• Provides training on store policies, sales procedures, and record-keeping requirements.
• Assists with daily operational planning and monitors production processes aligned with company procedures and profitability goals.
• Understands all opening and closing procedures for the department.
• Participates in preparation of sales and inventory reports.
• Assists with physical inventory conducted every four weeks.
• Controls inventory to maintain adequate product quantity, quality, and freshness according to division guidelines.
• Stocks, rotates, and organizes product; maintains an organized and clean cooler.
• Enforces proper code‑dating practices for all department products.
• Builds displays, rotates product, and discards outdated or spoiled items.
• Implements seasonal and promotional displays; may oversee salad bar, wing bar, or burger bar operations (where applicable).
• Performs receiving duties including breaking down loads, verifying invoices, inspecting quality, reporting shortages, stocking, and rotating product.
• Adheres to temperature, storage, and packaging requirements for all incoming product.
• Accurately processes administrative paperwork and maintains required department records.
• Follows all company policies and guidelines as outlined in the Employee Handbook.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed