Deli Manager

Albertsons Companies•Dallas, TX

About The Position

Albertsons Companies is at the forefront of the revolution in retail. Committed to innovation and fostering a culture of belonging, our team is united with a unique purpose: to bring people together around the joys of food and to inspire well-being. We want talented individuals to be part of this journey! Locally great and nationally strong, Albertsons Companies (NYSE: ACI) is a leading food and drug retailer in the U.S. We operate over 2,200 stores, 1,732 pharmacies, 405 fuel centers, 22 distribution facilities, and 19 manufacturing plants across 34 states and the District of Columbia. Our well-known banners include Albertsons, Safeway, Vons, Jewel-Osco, ACME, Shaw’s, Tom Thumb, United Supermarkets, United Express, Randalls, Albertson’s Market, Pavilions, Star Markets, Market Street, Carrs, Haggen, Lucky, Amigos, Andronico’s Community Markets, King’s, Balducci’s, and Albertson’s Market Street. Our vision is to be a retail leader admired for national strength with deep local roots, offering an easy, fun, friendly, and inspiring experience, no matter how customers choose to shop with us. We celebrate the rich diversity of the communities we serve, and strive to create a workplace where everyone has equal access to opportunities and resources, and can fully contribute to their and our company’s success. Bring your flavor Building the future of food and well-being starts with you. Join our team and bring your best self to the table. Disclaimer The above statements are intended to describe the general nature of work performed by the employees assigned to this job and are not the official job description for the position. All employees must comply with Company, Division, and Store policies and applicable laws. The responsibilities, duties, and skills of personnel may vary within store and/or from store to store and the official job description will be provided during the application process. Albertsons is an Equal Opportunity Employer This Company is an Equal Opportunity Employer, and does not discriminate on the basis of race, gender, ethnicity, religion, national origin, age, disability, veteran status, gender identity/expression, sexual orientation, or on any other basis prohibited by law. Consistent with applicable state and local law, the Company will consider for employment qualified applicants with arrest and conviction records. We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at 1-888-255-2269(option #4). Pay Transparency: Starting rates will be no less than the local minimum wage and may vary based on things like location, experience, qualifications, and the terms of any applicable collective bargaining agreement. Candidates with unique qualifications may be considered for compensation above this range. Dependent on length of service, hours worked, any applicable collective bargaining agreement and/or Company policy, benefits may include medical, dental, vision, disability and life insurance, sick pay, PTO/Vacation pay, paid holidays, bereavement pay and retirement benefits (pension and/or 401(k) eligibility). Associates in this position may be eligible for a quarterly bonus, subject to Company bonus plans. Applications are accepted on an on-going basis. For roles in Washington State: Sick pay and PTO/Vacation pay are accrued based on hours worked and paid holidays are issued at 7-9 days annually.

Responsibilities

Maintain an atmosphere of enthusiastic customer awareness with a strong focus on fast, friendly service.
Assist customers by making product suggestions, filling special orders, and offering food‑preparation recommendations.
Engage in suggestive selling through telephone interactions, in‑store announcements, and direct customer conversations.
Answer and respond to incoming calls professionally; resolve customer concerns appropriately and escalate to the Store Director when needed.
Maintain full working knowledge of all department duties, including preparation, cooking, and serving of food items.
Prepare sandwiches, salads, pizzas, hot foods, cold foods, and party trays in accordance with company standards.
Implement proper, efficient food preparation and packaging techniques.
Operate all required equipment safely, including fryers, ovens (conventional & microwave), pizza ovens, slicers, grills, food processors, wrappers, scales, printers, pallet jacks, utensils, and other deli equipment.
Maintain deli case cleanliness, visual appeal, and appropriate product levels.
Ensure the deli area, equipment, and workspaces meet all cleanliness, sanitation, and safety requirements.
Ensure proper product temperatures are maintained at all stages: preparation, display, and storage.
Understand and follow opening and closing procedures for the department.
Build displays, rotate stock, and remove outdated or spoiled product.
Schedule, supervise, train, and assign duties to department employees.
Ensure adequate staffing levels to maintain strong customer service and operational flow.
Train employees in store policies, food safety, sales techniques, preparation procedures, and record‑keeping accuracy.
Identify employees with strong potential for advancement and support their development.
Monitor employee productivity and evaluate overall performance.
Initiate personnel actions, including interviews, transfers, promotions, and disciplinary steps.
Control inventory to ensure proper product quantity, quality, freshness, and adherence to division directives.
Stock, rotate, and maintain product levels; keep coolers clean, organized, and compliant with safety and temperature guidelines.
Prepare sales and inventory reports; conduct physical inventory every 4 weeks.
Assist with ordering products and maintaining inventory levels based on division requirements.
Oversee reclamation processing and ensure orderly, well‑stocked conditions in the back room and all deli areas.
Maintain accurate department records and process all administrative paperwork.
Receive deliveries, break down loads, verify invoices, inspect product quality, report shortages, stock items, and follow proper temperature and packaging standards.
Control shrink and departmental costs effectively.
Implement effective promotional and seasonal displays.
Maintain attractive, compliant product presentation throughout the department.
May oversee the operation and maintenance of the salad bar and wing bar.
Follow all standards and expectations related to handling fast‑turn, high‑volume “quick sale” items.
Ensure all department products meet proper code‑dating requirements.
Maintain working knowledge of company policies and guidelines as outlined in the Albertsons/Tom Thumb Employee Handbook.
Ensure all department operations meet company standards for safety, sanitation, quality, and customer service.