DELI/LEAD CLERK

The Kroger Co. • Troy, MI

12h • Onsite

About The Position

The Deli/Lead Clerk is responsible for creating an outstanding customer experience through exceptional service, maintaining a safe and clean environment, and achieving sales and profit goals for the Deli department. This role involves monitoring quality assurance standards, directing and supervising all functions and activities within the Deli department, and supporting its day-to-day operations. The clerk is expected to embrace the Customer 1st strategy, encourage excellent customer service from associates, and demonstrate the company’s core values of respect, honesty, integrity, diversity, inclusion, and safety. The company, Kroger, is the nation’s largest grocer with nearly 2,800 stores in 35 states, operating under 28 different names. It prides itself on bringing diverse teams together with a common purpose: To Feed the Human Spirit, by creating amazing experiences for customers, communities, and employees. Kroger aims to provide opportunities for growth and success, offering a supportive environment for individuals who are caring, purpose-driven, and eager to learn, whether seeking a part-time position or a new career path.

Responsibilities

• Create an outstanding customer experience through exceptional service.
• Establish and maintain a safe and clean environment that encourages our customers to return.
• Achieve sales and profit goals established for the department.
• Monitor and control all established quality assurance standards.
• Direct and supervise all functions, duties and activities for the Deli department.
• Support the day-to-day functions of the Deli operations.
• Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service.
• Demonstrate the company’s core values of respect, honesty, integrity, diversity, inclusion and safety.

Benefits

• A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans.
• Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
• Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco.
• Valuable associate discounts on purchases, including food, travel, technology and so much more.
• Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program.
• Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees