Deli Assistant Department Manager - PM

Festival Foods • Madison, WI

5d

About The Position

ABOUT FESTIVAL FOODS: We are a Wisconsin grocer that is committed to giving back to the communities it serves and providing guests with exceptional service and value. We operate +40 full-service supermarkets across the state of Wisconsin. At Festival, people are at the top of our list. You’ll see it in everything from our daily interactions to how we treat our guests – even in our extensive associate benefits and programs. Join our Festival Foods team as a Deli Assistant Department Manager – PM ! Job Title: Deli Assistant Department Manager - PM Reports to: Deli Department Manager Are you a leader with a passion for food service and deli operations? Whether you’ve excelled in fast food, worked in a restaurant, managed a line cook station, or are eager to learn leadership in a grocery deli environment, this could be the start of an amazing opportunity! At Festival Foods, we’re all about making mealtime easier and more enjoyable for our guests. Whether they're grabbing a quick lunch, a side dish, or feeding a crowd, our deli has them covered. As a Deli Assistant Department Manager, you’ll play an essential role in guiding your team, supporting your department’s goals, and ensuring that guests have an exceptional shopping experience.

Requirements

• Experience in a supervisory role with strong interpersonal skills and the ability to motivate and manage a diverse team in a fast-paced environment.
• Strong understanding of the retail food business, merchandising, and perishable department operations, with the ability to make timely and effective decisions.
• Excellent communication skills and the ability to effectively deal with both associates and guests.
• Knowledge of all safety requirements and company safety policies, including proper training on equipment such as slicers, fryers, ovens, and more.
• ServeSafe certification (Festival will pay for certification if not already certified).
• At least 6 months of experience in a Counter Lead or Night Lead position.
• Stand in place for a long period of time, bend, stoop, and kneel regularly.
• Full range of upper body motion.
• Lifting up to 50 pounds on a frequent basis.
• May be exposed to varying temperatures such as refrigerators, freezers, kitchens, and sales floor.
• This position will work a variety of shifts including nights, weekends, and holidays based on business needs.

Responsibilities

• Assist the Deli Department Manager in achieving labor goals and contribute to departmental gross profit objectives , focusing on shrink control and efficient operations.
• Lead, coach, and reinforce Festival culture, guest service, and performance expectations.
• Train and develop associates, ensuring high retention rates and consistent performance.
• Provide outstanding customer service, resolve guest concerns, and live the boomerang principle by ensuring a memorable and positive experience for all.
• Maintain inventory levels, ensure correct pricing, and manage special orders.
• Take action on sales floor and back-stock conditions, addressing any areas of opportunity.
• Work with the Deli Department Manager on performance reviews, coaching sessions, and store sales.
• Assist in interviewing and hiring new associates.
• Ensure safety standards are upheld and that all necessary food safety logs and procedures are followed.
• Provide consistent feedback, support, and additional training to associates after their initial 30, 60, and 90 days of hire.
• Regular, timely attendance in compliance with the work schedule, and adequate notice to find a replacement for occasional absences.
• Other duties as assigned.

Benefits

• Associate Discount: Enjoy an industry-leading 15% off your grocery purchases for you and your immediate household!.
• Weekly Pay & Premium Pay: Hourly associates are paid weekly, providing more frequent access to their funds. Part-time store associates are paid a $1 premium per hour on Sundays and select holidays. Hourly full-time store associates receive time and a half on Sundays and select holidays.
• Two-Week Advanced Scheduling: Better Planning. Better Balance. We provide our associates with their schedules two weeks in advance, offering greater predictability & flexibility.
• Vision & Dental Insurance: Part-time and full-time associates are eligible for vision insurance and two dental coverage options that are designed to fit your needs.
• Support: Our associates receive support for their total well-being; including 3 weeks of paid parental leave, a fitness reimbursement program offering savings off of fitness membership fees; our EAP (Employee Assistance Program) and LEAPCare Care Coaches, which provide associates confidential care related to hospital visitation, conflict resolution, stress management, marriage or divorce, family issues and depression or anxiety.
• Save for Your Future: Offering a 401(k), we’re proud to support our associates in planning for retirement. The 401(k) plan empowers associates to save a portion of their paychecks for retirement. Festival Foods has an annual discretionary match to help our associates reach their savings goals.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees