Defense Red Switch Network Engineer

KIHOMAC•Colorado Springs, CO

10d•$95,000 - $150,000

About The Position

Maintain secure voice and data communications systems, equipment, and circuits for the Missile Defense Agency (MDA) supporting routine installations, periodic maintenance, and demand maintenance for the Defense Red Switch Network (DRSN) Provide technical expertise and input to ensure emerging telecommunications programs reach adequate functional requirements, proper security levels, technical compatibility, and compliance with Government and industry standards Document and report on a daily basis the status of the assigned responsibilities Provide organization-level maintenance, scheduled, unscheduled, preventive, and corrective maintenance for all DRSN equipment, hardware, software/firmware, and/or Original Equipment Manufacturer (OEM) Operate all DRSN equipment, to include operation, maintenance, and administration of all DRSN hardware and software Perform database management of the switch to include database modification, report creation, documentation, backup, and audit of files Develop and maintain operational status reports Perform periodic rekey of cryptographic equipment Maintain a Master Station Log of site operations Monitor and analyze CCSS system performance, identifying and resolving issues as needed Update the equipment database to help ensure inventory is kept up to date Ensure the ticketing system is kept up to date on DRSN trouble tickets for problem/resolution in order to exceed customer repair requirements Respond to client service requests in a timely and professional manner, providing excellent customer service Utilize incident management applications to document all aspects of reported outages/degradations, isolations, escalations, and resolutions during the lifecycle of a service impacting network incident Other duties as assigned

Requirements

Bachelor’s degree in relevant engineering or science discipline preferred
Active DoD 8570 IAT Level II certification (ex: Security+) required
CISSP certification preferred
2+ years of directly related Defense Red Switch Network (DRSN) experience
4+ years of Red Switch experience (or Red Switch certification)
Experience with the DRSN nodal maintenance and associated secure communications instruments (i.e. STE, vIPer, VoSIP, IST-2, TXP & DMCC) required
Strong technical and hands-on experience working with the DRSN and DSS networks to include engineering, troubleshooting, developing Local Service Requests (LSRs) and Change Requests, circuit diagrams, and line button layout sheets
Strong knowledge of encryption hardware used in the DRSN/DSS networks
Experience supporting an operational network, tech-control environments, crypto maintenance, COMSEC, or systems administration
Must be a US citizen
Candidate must be in possession of a minimum DoD issued Top Secret Clearance
Able to occasionally reach with hands and arms
Prolonged periods of computer screen use, while sitting or standing at a desk
Adhere to safety protocols when in work areas requiring use of PPE (e.g. eyewear, gloves, masks, hearing protection, steel toed shoes, etc.)
Able to safely lift and carry up to 20 pounds at a time

Nice To Haves

Bachelor’s degree in relevant engineering or science discipline preferred
CISSP certification preferred

Responsibilities

Maintain secure voice and data communications systems, equipment, and circuits for the Missile Defense Agency (MDA) supporting routine installations, periodic maintenance, and demand maintenance for the Defense Red Switch Network (DRSN)
Provide technical expertise and input to ensure emerging telecommunications programs reach adequate functional requirements, proper security levels, technical compatibility, and compliance with Government and industry standards
Document and report on a daily basis the status of the assigned responsibilities
Provide organization-level maintenance, scheduled, unscheduled, preventive, and corrective maintenance for all DRSN equipment, hardware, software/firmware, and/or Original Equipment Manufacturer (OEM)
Operate all DRSN equipment, to include operation, maintenance, and administration of all DRSN hardware and software
Perform database management of the switch to include database modification, report creation, documentation, backup, and audit of files
Develop and maintain operational status reports
Perform periodic rekey of cryptographic equipment
Maintain a Master Station Log of site operations
Monitor and analyze CCSS system performance, identifying and resolving issues as needed
Update the equipment database to help ensure inventory is kept up to date
Ensure the ticketing system is kept up to date on DRSN trouble tickets for problem/resolution in order to exceed customer repair requirements
Respond to client service requests in a timely and professional manner, providing excellent customer service
Utilize incident management applications to document all aspects of reported outages/degradations, isolations, escalations, and resolutions during the lifecycle of a service impacting network incident
Other duties as assigned