Defect Analyst

Ecolab Inc.

16h • Onsite

About The Position

Nalco Water, an Ecolab company, is looking for a Defect Analyst to join their industry leading Nalco Water team. This role is for a passionate technical professional that enjoys interacting with customers and likes to work in an autonomous, hands-on environment. You will be joining a talented team that monitors and maintains a variety of air and water quality systems pertaining to the paint booth at an automotive manufacturing site. In this position you will provide customers with problem solving support, generating a high level of customer satisfaction. In a world with increasing water shortage and contamination challenges, Nalco Water, an Ecolab company, helps customers conserve more than 161 billion gallons of water each year. They work with customers across the world in the light industry (institutional, food & beverage, transportation and manufacturing), heavy industry (chemical, power and primary metals industries), paper and mining operations to reduce, reuse, and recycle their water while protecting their systems and equipment. Nalco Water provides the unique opportunity to work with a broad suite of technologies to deliver automated monitoring systems, data analysis and deep technical expertise to increase efficiency, sustainability and performance for their customers.

Requirements

• High school diploma or equivalent
• Must be 18 years of age or older
• Must be authorized to work in the U.S.
• Experience working with Microsoft Office Suite

Nice To Haves

• Strong customer service skills; proven ability to interface positively and professionally with the customer
• Ability to analyze readings and put data in a spreadsheet in a logical manner
• Possess above-average verbal and written communication skills
• Must be able to explain results of data gatherings

Responsibilities

• Daily defect counts, collection, analysis, and report out
• Weekly report building and presentation to a group
• Daily interactions with site personnel following up on findings
• Action items building to produce countermeasures for any out of spec. items
• Daily shop walks to inspect the system
• Conduct meetings with the customer
• Working with a team to problem solve top defect issues
• Computer data entry-skilled in Microsoft Excel, PowerPoint, Word, and Access

Benefits

• excellent benefits
• Opportunity for a long term, advanced career path
• Access to best in class resources, tools, and technology
• Thrive in a company that values a culture of safety to include top-notch safety training and personal protection equipment
• comprehensive and market-competitive benefits to meet the needs of our associates and their families

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees