Default Title Specialist

Avenue 365 Lender Services•Fort Washington, PA

17h•Onsite

About The Position

At Newrez, we bring big thinkers and caring doers together to make home happen. We’re a team built on heart and hustle, united by a commitment to show up for our customers, our communities, and each other. We believe that when our people thrive, homeowners thrive - and that’s why we invest in your growth, wellbeing, and ability to make an impact. Every day, we work to exceed the expectations of our residential mortgage borrowers and business partners through superior service, simple processes, and clear communication. We do this by empowering our employees, encouraging innovative solutions and recognizing great performance. POSITION SUMMARY The Default Title Specialist is responsible for facilitating the order and fulfillment of various default title products. This role collaborates with clients, vendors, title companies, and internal departments to ensure timely processing, quality control, and delivery of title search packages while maintaining established client service level standards. DESCRIPTION Essential Functions, Duties, and Responsibilities Title Review & Quality Control Review title search products for quality, completeness, and accuracy, including but not limited to vesting, liens and encumbrances, legal descriptions, taxes, and related matters. Investigate, research, and resolve issues identified within title search packages prior to client delivery. Work with outsource partners to prepare and quality control title search packages for customer delivery. Make revisions and updates to title search packages upon client request. Order Fulfillment & Case Coordination Facilitate ordering and tracking of default title products to ensure timely turnaround. Coordinate with vendors and internal departments to meet established service level standards. Submit invoices for services rendered in accordance with client requirements. Ability to effectively and accurately convey information to others. Performs related duties as assigned by management.

Requirements

High School Diploma or equivalent required.
1–3 years of title, mortgage, curative, or financial services experience required.
Strong understanding of title search components including vesting, liens, encumbrances, legal descriptions, and taxes
Excellent oral communication skills with the ability to effectively communicate with internal staff and external customers.
Strong attention to detail and organizational skills.
Ability to work under pressure, meet deadlines, and maintain a positive and professional demeanor.
Ability to work independently and complete assignments within prescribed procedures and standard accepted practices.
Problem-solving and analytical skills.
Proficiency in Microsoft Office Suite (Word, Excel, Outlook), Windows operating systems, and internet-based applications.
Strong computer and data entry proficiency.
Regular and punctual attendance adhering to schedule established by leadership.
Constantly communicating effectively verbally in English, including accurately exchanging information with others following identification of correct procedures.
All employees are required to have smart phones that meet Company security standards with the ability to install apps such as Microsoft Authenticator.
Employment will be contingent on this requirement.

Nice To Haves

1+ years of Curative, REO, Foreclosure, or Purchase Title experience preferred.

Responsibilities

Review title search products for quality, completeness, and accuracy, including but not limited to vesting, liens and encumbrances, legal descriptions, taxes, and related matters.
Investigate, research, and resolve issues identified within title search packages prior to client delivery.
Work with outsource partners to prepare and quality control title search packages for customer delivery.
Make revisions and updates to title search packages upon client request.
Facilitate ordering and tracking of default title products to ensure timely turnaround.
Coordinate with vendors and internal departments to meet established service level standards.
Submit invoices for services rendered in accordance with client requirements.
Ability to effectively and accurately convey information to others.
Performs related duties as assigned by management.

Benefits

Medical, dental, and vision insurance
Health Savings Account with employer contribution
401(k) Retirement plan with employer match
Paid Maternity Leave/Parental Bonding Leave/Caregiver Leave
Adoption Assistance
Tuition & Certification reimbursement
Employee Mortgage Loan Program
The Newrez Employee Emergency and Disaster Fund is a program to support our team members experiencing hardships
1 company-paid Volunteer Time Off day (with over 40,000 volunteer hours contributed since our inception)
Matching Gifts Program - dollar-for-dollar up to $1,000
Access to grants, nonprofit resources, and volunteer opportunities
More than $6,000,000 donated since 2020
1 in 5 employees participates in at least one Employee Resource Group (ERG)