Deductions Coordinator

Nissin Foods•Gardena, CA

About The Position

Join the team behind one of the world’s most iconic food brands! 🍜 At Nissin Foods, we bring bold flavor to everything we do — from our products to our processes. The Deductions Specialist plays a critical role in protecting revenue, ensuring trade accuracy, and maintaining strong customer relationships through timely and accurate deductions management. This position is responsible for researching, validating, and resolving customer deductions, maintaining accurate Trade Promotion Management (TPM) records, and partnering cross-functionally with Sales, Supply Chain, and Finance teams. The ideal candidate is analytical, detail-driven, and comfortable working in a fast-paced environment where accuracy and communication are key. If you love solving discrepancies, analyzing trade data, and keeping financial records clean and compliant, this role is for you.

Requirements

High school diploma or equivalent with two (2) years of related experience, or Associate’s degree with at least one (1) year of related experience, or equivalent combination of education and experience
Minimum two (2) years of experience in deductions management, trade promotions, or accounts receivable
Working knowledge of Trade Promotion Management (TPM) systems
Experience using ERP systems such as Microsoft Dynamics NAV (Business Central preferred)
Proficiency in Microsoft Excel (formulas, pivot tables, data analysis)
Strong understanding of promotional accruals, trade spend, and A/R processes
Ability to analyze discrepancies and apply accounting concepts accurately
Clear and professional written and verbal communication skills

Nice To Haves

Experience in food manufacturing or CPG industry
Advanced knowledge of Microsoft Dynamics NAV / Business Central
Experience working with major retail customers and chargeback portals
Strong analytical mindset with a focus on continuous process improvement
Experience supporting audits and month-end close processes

Responsibilities

Review, audit, and validate customer deductions for trade promotions, pricing discrepancies, shortages, and other claims
Research and resolve unauthorized or invalid deductions, including initiating chargebacks or repayment requests
Ensure timely clearing of legitimate deductions in alignment with company trade policies
Partner with Sales, Trade Marketing, and Supply Chain teams to obtain backup documentation and resolve deduction discrepancies
Maintain accurate records within the Trade Promotion Management (TPM) system
Monitor deduction aging and open balances to ensure timely resolution and minimize revenue leakage
Support monthly close by reconciling deduction activity and accrual balances
Identify root causes of recurring deduction issues and recommend process improvements
Assist with internal and external audits related to trade spend and accounts receivable
Maintain compliance with company trade policies and financial controls