Deduction Specialist

DeLallo•Mount Pleasant, PA

13d•Onsite

About The Position

DeLallo is seeking candidates for a Deduction Specialist position. This position will provide support to our Sales Department performing responsibilities such as reviewing and reconciling customer deductions taken from payment for various programs, validating that the deduction is taken in accordance with agreed upon terms and that the amount taken is accurate. Schedule Monday - Friday: 8:00 AM - 5:00 PM: 100% on-site

Requirements

High School Diploma or equivalent; Bachelor degree in Business/Accounting is a plus
1-3 years previous business/accounting experience is a plus
Demonstrate a high degree of customer service orientation and negotiation skills
High proficiency in Microsoft Office applications: Excel, Word; demonstrate the ability to operate accounting and spreadsheet programs
Demonstrate strong analytical, problem solving, and decision-making skills
Demonstrate high attention to detail with the ability to multi-task and follow-through, as well as confidentiality
Possess a strong sense of urgency and ability to meet deadlines and work well under pressure in a fast-paced, ever-changing work environment
Demonstrate clear, easy to understand, and professional written and oral communication skills
Protect organization’s values by keeping information confidential
Willingness to update job knowledge by participating in educational opportunities

Nice To Haves

Bachelor degree in Business/Accounting
1-3 years previous business/accounting experience

Responsibilities

Review all customer deductions in assigned portfolio and determine if deduction is legitimate or should be contested
Ensure invalid deductions are paid back
Ensure valid deductions are credited accurately
Obtain backup for customer deductions via vendor portal or other means
Work with Accounts Receivable to identify deductions and to assist with proper deduction posting
Work closely with Sales Team, including National/Local Sales Reps, Internal Sales Support staff and V.P. of Sales
Supply deduction management support to Sales Team
Communicate with other departments including Transportation, Accounts Payable and General Accounting
Conduct account research and analysis
Interaction with customers to resolve outstanding issues
Utilize company software program

Benefits

Competitive wages
Bi-weekly pay
401k with company match
Paid time off (can be cashed out in lieu of time off, if desired)
Paid holidays off: New Years Day, Memorial Day, Independence Day, Labor Day, Thanksgiving and Christmas
Medical, Prescription Drug, Dental and Vision
Hospital Indemnity
Term Life Insurance
Pre-tax spending accounts
Free flu shots (all employees)
Short- term and Long-term disability
Accident
Employee Assistance Program (Counseling, Legal, Financial, Work/Life)
Career Advancement Opportunities to transfer to other locations or departments
Training & Development
Individualized Leadership Training Opportunities
Individualized Intern Development
Referral Program
On-Line Purchase Discount