Deduction Specialist

Wayne Farms • Laurel, MS

7d

About The Position

PRIMARY FUNCTION: The Deduction Specialist manages customer short pay/ deductions through the identification, research and resolution of issues surrounding deductions for an assigned portfolio of clients. Secondary responsibilities include assisting with collection efforts, research, and other accounts receivable duties. RESPONSIBILITIES AND TASKS: Perform daily processing of payment discrepancies (i.e. research, update and reconcile accounts receivable) using applicable accounting practices, making necessary adjustments to resolve customer disputes ensuring accounts are maintained in an effective, up-to-date manner Review, investigate, and resolve allowance related deductions by clearing valid ones, communicating with internal and external parties to resolve discrepancies, complex issues, and secure financial reimbursement of invalid deductions Prepare reports of delinquent or problem accounts, notifying appropriate personnel of habitual delinquencies Complete deduction reconciliation for assigned portfolio of accounts including documenting conversations via email, phone or face to face with external/internal customers, plants and logistics Confirm validity of account discrepancies and work to resolve by obtaining and investigating information from Sales, Trade Promotions and customers Maintain daily deduction data with backup and perform deduction reconciliation for assigned accounts, obtain and submit all invalid deductions to collections department Crosstrain in other department functions as may backup team members when needed Perform additional relevant duties as assigned SUPERVISOR RESPONSIBILITIES: None. This is an individual contributor role with required competencies: Functional/Technical Skills, Action Oriented, Problem Solving, Learning on the Fly, and Interpersonal Savvy EDUCATION and CERTIFICATIONS: Associates’ degree in Accounting, Finance, or other relevant discipline from an accredited institution A combination of applicable experience and education may be substituted for degree EXPERIENCE AND SKILLS: Minimum five (5) years applicable accounts receivable related experience; concentrated experience in deductions preferred Must have exceptional communication skills; verbal and written, basic understanding of debits and credits, attention to detail and proficient problem-solving skills to analyze account/payment detail efficiently and effectively; ability to appropriately handle sensitive situations Proficient Excel (formulas, v-look-ups, pivots), Access, Word, Outlook and ERP financial software Ability to work in a fast paced, high volume environment using excellent organizational skills and precise attention to detail Must possess a strong customer-centric attitude, high energy level and a strong sense of urgency SAFETY REQUIREMENTS: Follow departmental and company safety policies and programs PHYSICAL REQUIREMENTS: Moderate use of hands/fingers to operate computer, keyboard and mouse Ability to remain stationary for extended periods We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. A career that makes an amazing difference starts at Wayne-Sanderson Farms. Formed from two leading poultry companies with humble roots in farm supply and feed manufacturing, Wayne-Sanderson Farms is built on over a century’s worth of industry expertise and excellence in operation. Our family at Wayne-Sanderson Farms is now more than 26,000 team members and over 2,000 family farmers strong, and still growing as the nation’s third largest poultry producer. By starting your career with a leader in the industry, you can develop your skills in a wide variety of operations while enjoying unique benefits such as our professional development opportunities. Make an impact on a global scale by feeding a growing world with Wayne-Sanderson Farms by applying online today.

Requirements

• Minimum five (5) years applicable accounts receivable related experience; concentrated experience in deductions preferred
• Must have exceptional communication skills; verbal and written, basic understanding of debits and credits, attention to detail and proficient problem-solving skills to analyze account/payment detail efficiently and effectively; ability to appropriately handle sensitive situations
• Proficient Excel (formulas, v-look-ups, pivots), Access, Word, Outlook and ERP financial software
• Ability to work in a fast paced, high volume environment using excellent organizational skills and precise attention to detail
• Must possess a strong customer-centric attitude, high energy level and a strong sense of urgency
• Follow departmental and company safety policies and programs
• Moderate use of hands/fingers to operate computer, keyboard and mouse
• Ability to remain stationary for extended periods
• Associates’ degree in Accounting, Finance, or other relevant discipline from an accredited institution
• A combination of applicable experience and education may be substituted for degree

Responsibilities

• Perform daily processing of payment discrepancies (i.e. research, update and reconcile accounts receivable) using applicable accounting practices, making necessary adjustments to resolve customer disputes ensuring accounts are maintained in an effective, up-to-date manner
• Review, investigate, and resolve allowance related deductions by clearing valid ones, communicating with internal and external parties to resolve discrepancies, complex issues, and secure financial reimbursement of invalid deductions
• Prepare reports of delinquent or problem accounts, notifying appropriate personnel of habitual delinquencies
• Complete deduction reconciliation for assigned portfolio of accounts including documenting conversations via email, phone or face to face with external/internal customers, plants and logistics
• Confirm validity of account discrepancies and work to resolve by obtaining and investigating information from Sales, Trade Promotions and customers
• Maintain daily deduction data with backup and perform deduction reconciliation for assigned accounts, obtain and submit all invalid deductions to collections department
• Crosstrain in other department functions as may backup team members when needed
• Perform additional relevant duties as assigned

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree
• Number of Employees: 5,001-10,000 employees