Deduction Resolution Specialist - Retail

Hormel Foods Family of Companies•Austin, MN

40d•$19 - $26

About The Position

DEDUCTION RESOLUTION SPECIALIST - RETAIL TRADE - CORPORATE OFFICE (AUSTIN MN OR WILLMAR MN) To save time applying, Hormel Foods does not offer sponsorship of job applicants for employment-based visas for this position at this time. Relocation is not eligible for this role. Applicants must not now, or at any time in the future, require employer sponsorship for a work visa. Applicants must be authorized to work in the United States for any employer.

Requirements

Demonstrated pattern of initiative.
Strong problem solving and decision-making skills.
Well-developed written and verbal communication skills.
Well-developed interpersonal and organizational skills.
Proven customer service experience.
Proven ability to make independent decisions and work under minimal supervision.

Nice To Haves

Experience with Oracle Billing and Accounts Receivable, Hormel Decision Support (HDS), Pricing Warehouse and High Radius.
Proficiency in the Windows environment including Microsoft Word and Excel.
Post high school accounting classes or accounting related experience.

Responsibilities

Performs research and resolution duties associated with deductions and credit types in a team environment. This includes identifying, researching, collecting appropriate supporting documentation and determining the appropriate resolution in an audit compliant manner.
Uses time management skills to code deductions, submit backup and identify new trends for assigned customers.
Works directly with external customers, field sales and others within Hormel in order to resolve open items.
Processes and approves credit resolutions using the High Radius application.
Collaborates with team members and other areas for the purpose of deduction prevention and process improvement.
Handles identification, invoice preparation and collection of invalid deductions.