Dedicated Corporate Travel Consultant

BCD Midmarket Holdings

7h • Remote

About The Position

Acendas Travel has a dedicated, remote travel consultant opening for one of their corporate clients. Familiarity with healthcare travel is a bonus for this role. The Dedicated Corporate Travel Consultant provides quality customer service to one of Acendas Travel's corporate clients. The role is responsible for accurately managing all travel requests, completing domestic and/or international reservations, processing group air transactions, and following the appropriate process and procedures. This individual must be a self-directed and technology-driven team player.

Requirements

• High school degree; required
• Minimum of three (3) years’ recent corporate travel experience required; travel agent or similar capacity required
• Advanced working knowledge of corporate travel technology products, GDS (Sabre), Online Booking Tool (Concur); required
• Intermediate working knowledge of Microsoft Office Suite; required

Nice To Haves

• Familiarity with healthcare travel is a bonus for this role.
• college experience, a plus.
• group air experience preferred.
• Familiarity with Salesforce; preferred.

Responsibilities

• Respond to client requests and inquiries for the dedicated client through multiple channels such as phone, email, text/SMS, Salesforce, or online booking tool.
• Utilize GDS queues, scripts and programmable keys to successfully schedule flight, hotel accommodations, car, rail, and limo services.
• Offer solutions and options that meet all travel requirements while ensuring compliance with the company’s travel policy and maintaining cost efficiency.
• Create clear and concise itineraries which include all pertinent information.
• Communicate necessary documentation requirements such as passports, visas, or other clearances required for international travel.
• Utilize instructions and pre-established guidelines to perform the functions of the job.
• Update traveler profiles as needed.
• Partner with the organization in promoting, implementing, and supporting adherence to the company’s travel policy.
• Completes special projects, as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED