Dedicated Billing Account Representative

Swift Transportation • Phoenix, AZ

9d • $19 - $23

About The Position

Swift Transportation has been an Industry leader for many years with a profound history dating back to the 1960s. Swift is the largest truckload carrier in America with various locations throughout the nation that allow our drivers, shop employees, and office staff to cultivate strong connections. We are a company that is passionate about continual learning and improvement which in turn, allows for a diverse amount of advancement and growth opportunities. We place a strong emphasis on culture because we strongly believe that it is a key contributor in achieving overall results here at Swift.

Requirements

• 2+ years billing, accounting, or office experience required.
• Must be possess exceptional Excel skills.
• Must be able to run and maintain query and sequel reports.
• Must possess excellent organizational skills. Must be able to read contracts.
• Must be able to work effectively in a team environment.
• High School Diploma or equivalent required.

Nice To Haves

• Transportation industry experience preferred.
• Associates' degree preferred.

Responsibilities

• Accurately and efficiently rate and bill customers in accordance with customer specifications by fully understanding and executing the complexities and analysis associated with dedicated requirements as well as achieving the time frames directed by customers and/or KNX.
• Perform timely and accurate billing of dedicated accounts in accordance with customer requirements as stated in their contracts.
• Communicate with on-site operations personnel to ensure that all required information is obtained prior to customers' deadlines for completing invoicing.
• Verify and interpret dedicated contracts to ensure rates and accessorial items applied to invoicing are current and accurate for dedicated invoicing templates.
• Utilize and differentiate among the various File Transfer Protocol (FTP) formats depending on customer specifications.
• Identify and proactively correct and avoid errors on weekly billings.
• Revise and update dedicated billing account instructions for each account, including charges, accessorial and/or special instructions in order to facilitate effective and efficient billing of accounts within your portfolio when absent.
• Correct and re-transmit any rejected Electronic Data Interchange (EDI) invoices as identified.
• Update management with billing queue status as appropriate.
• Initiate and communicate with management and IT personnel, ideas for process improvements and change fleet reporting as necessary.
• Continuously participate as a team member in order to maximize department results including performing duties of Billing Representatives as needed.
• Maintain a positive work atmosphere by acting and communicating in a manner which facilitates the success of business operations in order to meet company demands and expectations.
• Proactively work to assist others in achieving the organization's objectives.

Benefits

• Our Benefits Package includes 401k, Medical, Dental, Vision, Disability, Supplemental and Life Insurance as well as pet insurance.
• We also offer an Employee Stock Purchase plan, paid training, wellness programs, Flexible Spending Account, Tuition Assistance Programs (subject to change), Military Leave, and discounts with our vendors.
• Volunteer opportunities to support our local communities- We have an adoration for helping others which is why we have worked hard to establish partnerships with organizations such as Children's Miracle Network and Habitat for Humanity that allow us to give back.
• Training, Development & Growth Opportunities - Our success at Swift is driven by our people! Our goal is to provide a supportive environment that promotes growth and advancement. We invest the time to ensure our employees receive the best training, along with all the tools and resources to thrive.
• Diversity, Equity and Inclusion - A diverse workforce allows us to achieve a dynamic business advantage where we can openly collaborate, thus bringing new ideas to the table that contribute to innovative and effective solutions. Everyone at Swift has a voice and your opinion matters.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees