Deckhand - Pierce County Ferry

Hornblower•Steilacoom, WA

About The Position

The Deckhand monitors deck areas onboard the vessel, as well as passengers and vehicles, to ensure safety during ferry operation and/or special events. The Deckhand handles lines and rigging to launch or dock the boat and performs custodial and/or general maintenance tasks as directed. The Deckhand provides a high level of customer service to all guests. Part-time and full-time available.

Requirements

HS Diploma
Valid Transportation Worker Identification Credential (TWIC Card), and/or ability to obtain and maintain
Valid First Aid/CPR Certification, and/or ability to obtain and maintain
Valid Driver’s License
Copy of DD214, if Veteran status
Excellent customer service skills
Ability to effectively interact with the passengers, guests, and fellow employees.
Ability to work in fast-paced, quickly-changing environment
Basic computer skills with Microsoft Office familiarity
Must be at least 18 years of age.
Submit to and pass alcohol and drug tests as mandated by the USCG including but not limited to pre-employment, random, reasonable suspicion and post-accident/incident testing.

Nice To Haves

Minimum six (6) months customer service experience preferred
Previous marine experience or watch standing experience preferred
One (1) year experience as Deckhand onboard vessels; passenger vessel experience preferred

Responsibilities

Monitor passenger & crewmember safety issues on the vessel.
Ensure that safety equipment is utilized and appropriate guidelines are followed for all tasks involving physical risk or hazardous materials
Participate in meetings, training, drills and safety audits as required by USCG & company policy
Develop understanding of all phases of shipboard safety procedures and knowledge of location and use of all firefighting and safety equipment (i.e. fire extinguishers, fire stations, life preservers, work vest, life floats, and rescue boat)
Use proper Personal Protective Equipment (PPE).
Handle and dispose of all chemicals and other types of hazardous or caustic materials in compliance with Material Safety Data Sheets (MSDSs) (as required).
Report safety related concerns.
Handle mooring lines to dock or undock the vessel.
Responsible for getting underway, mooring, anchoring, handling lines, and bridge operations in all weather conditions.
Perform lookout duties while underway, including watching for other vessels and monitoring the waterway for potential unsafe conditions.
Assist in boarding and disembarking of passengers and vehicles.
Assist with filling water, bunkering fuel, connecting and disconnecting shore power as directed.
Perform cleaning and custodial tasks of the vessels and property, including maintenance and construction tasks as assigned and minor engineering repairs and rounds as directed.
Seek the highest levels of quality and professionalism.
Work to achieve the highest levels of performance and productivity.
Assist with training of crew as directed.
Seek continuous improvement.
Understand and comply with the Safety Management System (SMS).
Understand and comply with Ship Instructions (SIs).
Maintain Crew Qualification binder.
Collaborate with other PCF personnel to remain attentive to regulatory requirements and alert to regulatory changes.
Assist the Master in ensuring compliance with all applicable local, state, and federal safety and environmental regulations.
Assist the Master in ensuring vessel is always in an inspection-ready condition.
Present professional level of customer service and appearance to all clients, both internal and external.
Report safety, operational, and environmental issues to the vessel master immediately.
Additional job duties as assigned.