Deck Attendant Pool

Virgin Hotels • Las Vegas, NV

13h • Onsite

About The Position

The Deck Attendant is responsible for setting up and maintaining cabanas,
assisting guests in requesting cabanas, provide other supporting services,
escorting guests to their reserved cabanas, and in the proper use of pool
facilities and equipment, including the safety of guests in and around the pool
area.

Requirements

• Current, legal and unrestricted ability to work in The United States
• High school or equivalent education required
• Ability to communicate effectively verbally and in writing in English
• Possess works card s for American Red Cross certification in CPR for the Professional Rescuer and Lifeguard Training & First Aid
• Previous experience in in a similar pool/resort setting involving high profile customer contact, or through six months of on-the-job training
• Ability to work a flexible schedule

Nice To Haves

• Preferred: 1-2 years' experience in a full-service hospitality establishment
• Familiarity with superior customer service skills required

Responsibilities

• Prepare all cabanas before pool opening; ensuring towels are placed, menus are clean, and cabana is ready to be occupied
• Greet guests and helps and/or instruction in the use of the Pool
• Handle all guest requests and information for cabana reservations, including booking reservations, waiting lists, and notifying Cabana Attendants and Cocktail Servers of cabana occupancy
• Check system to review reserved cabanas and preset as needed; update system status throughout the day, and close out reservations to ensure information is accurate and timely
• Check with VIP Services to ensure there are no additions to the cabana list prior to opening
• Is in position at the podium at least 15 minutes prior to opening
• Check on cabana guests, assisting with all requests, regularly throughout the day
• Clean cabanas regularly throughout the day, including end of day to ensure deck is ready for next business day
• Oversee swimmers in and around pool and hot tub areas, issues towels and equipment to guests
• Report any safety hazards to supervisor immediately; stays in location until help arrives
• Report any maintenance issues to supervisor immediately
• Must be physically present at work, in assigned workstation, to perform all functions required of the position
• Other duties as assigned

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED