Team Overview The GTM Decision Support team helps ServiceNow leaders make faster, smarter, and more confident go-to-market decisions. We combine structured insight delivery with hands-on decision support to ensure executives have the right information, at the right time, in a format that drives action. Our team operates at the intersection of data, analysis, and strategy: Insight Cadence & Alignment: We define and manage the rhythm of recurring insights, ensuring cross-functional alignment, clarity, and visibility into performance, trends, and key business decisions Decision Support: We partner with senior leaders to frame high-impact problems, perform deep-dive analyses, model tradeoffs, and provide decision-ready recommendations that drive measurable outcomes By connecting data to action, our team ensures the GTM organization operates with speed, alignment, and confidence. The Decision Support, Senior Manager plays a critical supporting role in the GTM Decision Support function. As a high powered individual contributor, you’ll conduct research, analyze data from multiple sources, and preparing executive-ready synthesis to inform key decisions You’ll thrive here if you’re detail-oriented, curious, and enjoy connecting the dots across complex datasets to uncover insights that inform business decisions.