Decision Analyst

Huntington National Bank • Columbus, OH

2d • $70,000 - $140,000 • Onsite

About The Position

The Decision Engine Team at Huntington coordinates real-time inbound customer treatment strategies to target customers with personalized messages. These interactions increase sales, build relationships, increase marketing conversion rates and optimize channel usage. A Decision Analyst on the decision engine team is responsible for building, testing and deploying these messages to multiple channels.

Requirements

• Bachelor's degree in Business, Marketing, Analytics, Decision Sciences, Statistics, Operations Research, Applied Mathematics, Computer Science, or Management Information Systems.
• 1 or more years of experience executing targeted marketing programs utilizing the IBM/HCL/Unica Marketing Suite (Campaign, Interact, Marketing Operations, etc) or other campaign management utilities/decision engine software such as Adobe or Pega.
• Highly proficient using Microsoft Office products (Excel, Word, PowerPoint).
• Excellent written and verbal communication skills, with a proven ability to interact effectively across all organizational levels.
• Progressive thinker and problem solver, with a strong ability to manage ambiguity/complexity.
• Work effectively in teams as well as independently across multiple tasks while meeting aggressive timelines.
• Experience working in a consumer-centric company with teams of technical professionals in a cross-functional environment.
• Ability to embrace change, constructively negotiate constraints, and effectively leverage resources to create exceptional outcomes.
• Consistently inspires high levels of professional demeanor and integrity.

Nice To Haves

• Experience in programming languages such as SQL, SAS, R, or Python
• Additional advanced degree (Master's, Ph.D., JD, etc.) is preferred but not required.

Responsibilities

• Work with marketing strategists, product owners, modeling, test design, leads production, and analysis teams to deploy messages to desired channels.
• Manage all aspects of automated messaging processes, including rules monitoring/tuning, testing and operational enhancements.
• Coordinate with IT and Decision Engine Management on troubleshooting, development of new capabilities and upgrades to decision engine software.
• Performs other duties as assigned.

Benefits

• health insurance coverage
• wellness program
• life and disability insurance
• retirement savings plan
• paid leave programs
• paid holidays
• paid time off (PTO)

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level