Decision Analyst

Dutch Bros Coffee•Phoenix, AZ

3d•Onsite

About The Position

It's fun to work in a company where people truly believe in what they are doing. At Dutch Bros Coffee, we are more than just a coffee company. We are a fun-loving, mind-blowing company that makes a difference one cup at a time. Position Overview: The Decision Analyst position serves as a pivotal connection between the Analytics team and functional departments throughout Dutch Bros. This role is responsible for analyzing data to derive actionable insights that drive strategic business decisions. By reducing data barriers, fostering a robust data-driven culture, and collaborating closely with teams, the Decision Analyst plays a key role in translating complex data analytics into clear answers for Dutch Bros’ critical questions. If you are an exceptionally curious individual with a strong background in analytics and enjoy collaborating to deliver impactful solutions, you can thrive in this role.

Requirements

Bachelor’s degree in a relevant field (business, finance, economics, computer science, data science, etc.), preferred
At least 5 years of experience in analytics.
Experience working with customer and event level data to support business strategy
Experience distilling and visualizing complex datasets into actionable insights for stakeholders
Advanced proficiency in Microsoft Excel (advanced formulas, data visualization, data management) required
Intermediate SQL, with ability to join disparate datasets
Familiarity with A/B testing, causal analysis, and regression
Data Analysis
Critical Thinking
Problem Solving
Attention to Detail
Storytelling
Team Collaboration
Communication
Detail-Oriented
Adaptability
In-Office Environment: Must be able to work in a busy, crowded, and loud office with frequent distractions and interruptions
Must be able to collaborate in-person with occasional impromptu in-person meetings
Office Conditions: Adaptability to typical office conditions, which may include exposure to air conditioning, heating, artificial lighting, and varying noise levels
Mobility: Ability to sit, stand, reach, twist, stretch, and work at a desk for long stretches. Must be able to occasionally move or lift office items up to 25 pounds
Hearing Requirements: Hearing must be sufficient or correctable to ensure clear understanding of spoken information, including participating in virtual meetings and phone calls. Use of hearing aids or other assistive devices is acceptable if needed.
Reading and Writing Proficiency: Ability to read and write in English is essential for processing documents, drafting reports, and following up on necessary actions. Proficiency in written communication is required to handle job-related tasks effectively.
Vision Requirements: Vision must be adequate or correctable to perform essential job duties, such as reading documents on a computer screen and using other visual tools. Use of corrective lenses or other measures to meet visual requirements is expected if needed.
Technology Proficiency: Must be proficient in operating a computer and other office productivity tools such as printers, scanners, and collaboration software.
Effective Communication: Must possess strong verbal and written communication skills to interact effectively with team members, clients, and other stakeholders via email, video conferencing, and other in office communication tools.

Nice To Haves

Direct support of Marketing or Finance, preferred
Experience with analytical tools (Power BI) preferred

Responsibilities

Perform analytics to support business decision-making
Analyze data to proactively identify trends, relationships, and patterns
Develop and monitor key performance indicators (KPIs) to track the success of business initiatives
Drive strategic insights and operational efficiencies through data-driven leadership in analytics projects, ensuring timely delivery and alignment with business goals
Apply a diverse array of data analysis techniques—such as quantitative, qualitative, predictive, benchmarking, and diagnostic methods—tailoring your approach to effectively address specific business needs and challenges
Provide trusted analytical expertise to business leaders
Collaborate with cross-functional partners to identify business needs and tailor solutions to support strategic priorities
Distill analytical findings into actionable insights used to solve pressing business questions for relevant stakeholders
Craft ad hoc visualizations, dashboards, and reporting to communicate insights effectively
Clearly explain analytics concepts to non-analytics stakeholders, fostering shared understanding and accountability
Build strong, consultative relationships by offering timely, thoughtful analytical support
Foster trust through open communication, reliability, and a service-oriented mindset
Help teams understand the implications of decisions and recommend data-informed paths forward
Strengthen and enhance existing analytics processes
Serve as a steward for data quality, ensuring accuracy, completeness, and consistency
Partner with Analytics peers to understand data sourcing, integrations, and BI aggregations
Stay abreast of analytical best practices and emerging trends to continuously improve strategies and approaches