Decedent Affairs Coordinator

Emory Healthcare•Atlanta, GA

About The Position

JOB DESCRIPTION: The Decedent Affairs Coordinator serves as a liaison between the patient's family, Emory Healthcare departments and external agencies after a patient passes away. This position is responsible for verifying the death certificate, coordinating with the morgue, maintaining the decedent's belongings, coordinating with the funeral home, and other activities to support the family and clinical team. Confirm accurate transcribing of patient demographics, ensure physician completes appropriate sections, signs/certifies and coordinate with appropriate funeral home or health department for filing. Partner with Georgia Department of Public Health to ensure Emory University Hospital compliance with Georgia Vital Events Registration System. Update and confirm accuracy of morgue log. Accept decedent in morgue when applicable. Receive funeral home transport agent and sign decedent out to agent. Coordinate release of decedent's belongings. Coordinate the decedent release process from Emory University Hospital. Coordinating with funeral home, Medical examiner, and/or family to ensure timely release of decedent proper completion of all paperwork. Substantiate legal next-of-kin, or point of contact. Coordinate with Department of Family and Children Services for indigent burial if needed. Collaborate with offsite morgue as applicable. Provide support to key stakeholders in shared workflows of Decedent Affairs processes. Answering Decedent Affairs office and cell phone to support hospital staff and decedent's family with questions/needs for resources. Create and maintain professional and effective relationships with funeral homes. Other duties as assigned.

Requirements

High school diploma or GED is required.
Excellent listening and communication Skills are required.
Proficiency in Windows-based PC skills and Microsoft Office is required.

Nice To Haves

Baccalaureate degree in health-related field or mortuary sciences preferred.
Previous Decedent Care or Funeral Home experience is strongly preferred.

Responsibilities

verifying the death certificate
coordinating with the morgue
maintaining the decedent's belongings
coordinating with the funeral home
Confirm accurate transcribing of patient demographics, ensure physician completes appropriate sections, signs/certifies and coordinate with appropriate funeral home or health department for filing.
Partner with Georgia Department of Public Health to ensure Emory University Hospital compliance with Georgia Vital Events Registration System.
Update and confirm accuracy of morgue log. Accept decedent in morgue when applicable.
Receive funeral home transport agent and sign decedent out to agent.
Coordinate release of decedent's belongings.
Coordinate the decedent release process from Emory University Hospital.
Coordinating with funeral home, Medical examiner, and/or family to ensure timely release of decedent proper completion of all paperwork. Substantiate legal next-of-kin, or point of contact.
Coordinate with Department of Family and Children Services for indigent burial if needed.
Collaborate with offsite morgue as applicable.
Provide support to key stakeholders in shared workflows of Decedent Affairs processes.
Answering Decedent Affairs office and cell phone to support hospital staff and decedent's family with questions/needs for resources.
Create and maintain professional and effective relationships with funeral homes.
Other duties as assigned.