Dealership Parts Manager

Shields Ford•Urbana, IL

18d•Onsite

About The Position

We are seeking an experienced Dealership Parts Manager with a strong background in automotive dealership parts operations . This role is ideal for a hands-on leader who understands dealership workflows, inventory management, wholesale and retail parts sales, and delivering excellent internal and external customer service. The Parts Manager is responsible for overseeing all aspects of the dealership’s parts department, including inventory control, staff leadership, vendor coordination, and supporting the service and sales departments. Compensation & Benefits Competitive pay based on experience Health insurance 401(k) retirement plan Supportive and team-based environment Paid time off (PTO) & sick leave

Requirements

This position is performed ON-SITE and you must be able to commute to the Dealership
Previous automotive dealership experience required
Minimum 3 years of experience in a dealership parts and/or service department
Strong knowledge of automotive parts, systems, and dealership operations
Experience with dealership parts and inventory software systems
Ability to multitask and thrive in a fast-paced environment
Strong organizational, time management, and problem-solving skills
Excellent communication and customer service skills
Ability to lift up to 50 lbs and stand for extended periods
High school diploma or equivalent required
Professional appearance, positive attitude, and strong work ethic

Nice To Haves

Retail and wholesale parts experience preferred

Responsibilities

Manage day-to-day Parts Department operations
Oversee the full parts sales process for retail, wholesale, and internal service needs
Order, receive, stock, and manage parts inventory
Source and locate parts not currently in inventory
Process and track special-order parts and communicate status updates to customers and staff
Support technicians and service advisors with accurate parts identification and fulfillment
Maintain inventory accuracy through regular audits and cycle counts
Ensure compliance with dealership, manufacturer, and regulatory requirements
Maintain high customer satisfaction and resolve issues promptly
Recruit, train, schedule, and supervise parts department staff
Establish department goals, manage budgets, and support growth initiatives
Develop and maintain wholesale parts accounts
Act as liaison with manufacturer representatives and stay current on warranty and policy updates
Enforce company safety policies and procedures
Perform other duties as assigned