Dealer Support Associate

Hudson Automotive Group•North Charleston, SC

3d•$17 - $20

About The Position

Excela Protect is looking for an energetic and career-motivated Dealership Support Specialist to join our growing team. As a dealer support associate (DSA) you will have the opportunity to use your clear communication style and problem-solving skills to build and maintain long lasting trusting relationships with our dealership partners. You will play a crucial role in building/maintaining the Excela Protect brand into one that evokes a feeling of deep satisfaction and brand loyalty through delivery of consistent world class service. Excela Protect is a fast-growing, technology-driven, dealer-centric administrator dedicated to revolutionizing the F&I industry. We're on a mission to deliver unmatched value to dealers and customers, challenging the status quo with transparency, efficiency, and unparalleled service. If you are an energetic person who loves working with a team, it’s time to shift your career into gear with Excela Protect! What do we offer? Collaborative work environment and customer centric culture Compensation: $17-20/Hour (commensurate with customer service experience) Schedule: 9am-6pm (Mon-Friday) Medical, Dental, Vision Insurance Life Insurance 401k Paid Vacation/Holidays Employee development through training and advancement opportunities Who are we looking for? Customer Service driven individual Energetic & Career motivated individual Strong team player who thrives in a collaborative environment.

Requirements

Strong amount of customer service experience (3-5 years preferred).
Ability to cultivate relationships at all levels and foster a trusted business partner relationship with all stakeholders (internal & external).
Ability to educate the customer/dealer on products and services.
Exhibit strong follow-up and organizational skills, in both verbal and written communication.