Dealer Services Representative
About The Position
Join one of the top 20 auto finance companies in the industry and grow with us! We offer in-house promotions, great benefits, work-life balance, and job stability. If you're looking to work for a rewarding company that encourages their employees to learn and develop, then partner with Lobel. Position Summary The Dealer Services Representative provides excellent customer service to dealers through our caller support center, phone, internet and email. The ideal candidate will represent the company in a professional manner, is time efficient, organized, detail oriented, able to prioritize duties, and adhere to company policies and procedures.
Requirements
- Strong interpersonal and written communication skills
- Organizational and problem solving skills
- Ability to multi-task
- Basic computer skills using common internet browsers and email
- High School graduate
Nice To Haves
- Experience with Microsoft Office is a plus
- Knowledge of motor vehicle finance industry or some experience in an automobile dealership is preferred
- Experience providing customer support via telephone and through remote desktop support software
- Bilingual English / Spanish a plus but not necessary
Responsibilities
- Provide exceptional customer service to dealers while supporting the company's objectives
- Learn and become proficient with the company guidelines
- Work in a fast paced environment with a supportive team
- Call and collect buy backs, obtain title updates and complete dealer packages
Benefits
- 401K with company match
- Medical, dental and vision
- Optional life insurance
- Paid holidays
- Paid vacation and sick days
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
251-500 employees
