Dealer Dice - Swing Shift - On Call

PalmsLas Vegas, NV
2dOnsite

About The Position

This position is responsible for dealing dice while ensuring a courteous, engaging, and enjoyable experience for Palms Casino Resort guests. The position also plays a key role in generating revenue for the department through excellent customer service and effective game management.

Requirements

  • You must proficiently deal craps/dice games.
  • You must be literate and fluent in English.
  • You must be eligible to obtain a Nevada Gaming License.
  • Mathematical skills, including ability to add, subtract, multiply and divide.
  • Excellent guest service and interpersonal skills.
  • Good communication skills.
  • Flexibility to accommodate changing business demands, i.e., schedule changes and overtime.
  • Ability to uphold and demonstrate the highest level of integrity in all situations and recognize standards required by a regulated business.
  • Adhere to all regulatory, company and department policies and procedures.
  • Available to work all shifts to include evenings, weekends, and holidays.

Responsibilities

  • The ability to deal Dice games (Craps/Dice) and provide guests with courteous and accurate service while promoting an entertaining environment.
  • The skill set to deal a procedurally correct game, while maintaining department standards of game productivity and protecting company assets.
  • The capability to assist guests by answering general questions and handling special requests to provide them with courteous service to encourage gaming activity.
  • Actively support and sell current marketing promotions and be a strong advocate of the Serrano Club program.
  • Maintain standing position for the duration of each shift while actively engaging players, dealing games accurately, and upholding a professional and focused presence.
  • Maintain a professional, neat and well-groomed appearance in accordance with the departmental dress code.
  • Continuously demonstrate a pleasant and enthusiastic demeanor.
  • Consistent and regular attendance and punctuality.
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