Dealer Account Manager

Global Payments • Pearl River, NY

254d

About The Position

The Dealer Account Manager assists our Dealer Channel with all HPOS sales and lead related matters for the Heartland Commerce products. This position works with dealers on all POS sales related questions as well as educate them on product benefits, sales materials and ordering procedures in order to influence the constant upward trajectory of new sales. The DAM is responsible to effectively direct leads to Dealers as well as work with Dealer's Merchants and Prospects to close and or / enhance overall sales. The DAM is responsible to handle and immediately resolve individual inquiries about certain HPOS leads. This position also works with the Non-Heartland POS Dealers who purchase PCA through Distributors to promote greater revenue. This position is responsible for influencing a large monthly increase to New recurring revenue sales (Margin). This position requires very little travel. The DAM's main objective is to drive and grow daily new sales with various staged Dealers that require more hand holding, i.e. new Dealer, Top performer with large opportunity, new vertical opportunity, and/or Dealer that is short handed and needs help turning leads, working quotes and putting in orders. They are the Inside Dealer Manager and work hand in hand with the DBDMs who are the Dealers' Outside Manager. This position has intimate knowledge of product and process, how to demo it, the existing channel and uses their relationships and knowledge to influence change while maximizing revenue.

Requirements

• Two plus years in inside sales, preferably POS related.
• Enjoy growing revenue and responsive to resellers communications.
• Extremely organized with professional follow-up habits.
• Enjoy problem solving and lead generation.
• Hospitality & food service and/or retail experience is helpful.
• Experience with MS Office, Salesforce.com, LinkedIn and social media.
• 4-year college degree or equivalent experience.

Responsibilities

• Assist Dealer Channel with HPOS sales and lead related matters.
• Educate dealers on product benefits, sales materials, and ordering procedures.
• Direct leads to Dealers and work with Dealer's Merchants and Prospects.
• Handle and resolve inquiries about HPOS leads.
• Promote revenue with Non-Heartland POS Dealers.
• Drive and grow daily new sales with various staged Dealers.
• Develop close selling relationships with assigned Dealers.
• Assist Dealers in finding resources for day-to-day issues.
• Help Dealers close large opportunities requiring special pricing.
• Monitor Dealer revenue increase and decrease.
• Communicate with DBDM and SVP regarding Dealer challenges.
• Assist in launches of new sellable products to Dealers.
• Know all marketing collateral and assist Dealers in using it.
• Work occasional tradeshows that may require travel.
• Maintain historical notes and status changes on all Dealer prospects.

Benefits

• Salary plus commission position.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Credit Intermediation and Related Activities
• Education Level: Bachelor's degree