Deal Ops Specialist

OpenX

12h

About The Position

OpenX is focused on unleashing the full economic potential of digital media companies. We do this by making digital advertising markets and technologies that are designed to deliver optimal value to publishers and advertisers on every ad served across all screens. At OpenX, we have built a team that is uniquely experienced in designing and operating high-scale ad marketplaces, and we are constantly on the lookout for thoughtful, creative executors who are as fascinated as we are about finding new ways to apply a blend of market design, technical innovation, operational excellence, and empathetic partner service to the frontiers of digital advertising. As a Deal Operations Specialist, you will be the operational backbone for our premium programmatic marketplace. You will act as the bridge between technology and execution, managing the end-to-end lifecycle of programmatic deals for OpenX Partners. This is a high-impact role that requires a blend of technical expertise, analytical rigor, and a "solutions-first" mindset. You'll partner closely with internal teams to QA, troubleshoot, optimize, and resolve issues, ensuring a seamless experience for both clients and internal users.

Requirements

3â5 years of professional experience, with at least 2+ years of hands-on DSP/SSP, Tech Partner or Publisher experience (programmatic background is essential).
Technical Literacy: Deep understanding of AdTech protocols (RTB, OpenRTB) and the nuances of different formats (CTV, Mobile, Desktop).
Data Proficiency: Advanced Excel skills (Pivot Tables, VLOOKUPs, data modeling) and experience with visualization tools like BigQuery, LookerStudio Sigview.
Operational Excellence: Proven ability to manage multiple parallel projects in a fast-paced environment. Experience with Salesforce is a plus.
Regulatory Knowledge: A solid grasp of data privacy regulations (GDPR, CCPA) and their impact on programmatic targeting.
Soft Skills: A "self-starter" mentality with the ability to communicate complex technical concepts to non-technical stakeholders.
Independent and Accountable: Able to manage tasks autonomously, prioritize effectively, and deliver high-quality work with minimal direct.

Responsibilities

Deal Lifecycle Management
Execution & QA: Lead the end-to-end setup, QA, and deployment of deals, ensuring all inventory and data segments are aligned with client objectives.
Inventory Curation: Build premium audience packages using contextual data triggers and sitelist curation across Display, OLV, and CTV formats.
Performance Optimization: Proactively monitor deal health, pacing, and delivery. Identify âunder-the-hoodâ yield opportunities to scale successful campaigns and optimize toward client-defined KPI goals such as CTR, CPA, VCR and Viewability.
Technical Troubleshooting & Analytics
Problem Solving: Act as the primary point of contact for technical troubleshooting, resolving issues related to scale, bidding, and overall deal health.
Analytics: Skilled at analyzing large data sets to uncover trends, diagnose issues, and drive solutions.
Process Innovation: Help define and document "best-in-class" operational workflows to improve team efficiency and platform scalability.
Operational Accountability: Ensure timely resolution of cases in alignment with defined SLA standards and internal performance metrics.
Strategic Partnership
Consultative Support: Partner with commercial teams to advise clients on the most effective transactional setups within the OpenX platform.
Cross-Functional Collaboration: Work closely with Product and Sales Engineering to pilot new features and provide feedback that drives the OpenX product roadmap.