Deal Management Specialist

Everbridge
1d$60,000 - $75,000Remote

About The Position

Everbridge, a rapidly growing global leader in SaaS-based critical communications and enterprise safety solutions, is looking for a skilled Deal Management Specialist to join our high-performing team. This is a fully remote role based in the US. At Everbridge, you won’t just manage deals, you’ll play a key role in our mission to protect people and keep businesses running. As a vital link between Sales, Finance, Legal, and other teams, you’ll help structure deals that align with business goals and deliver outstanding value to our customers.

Requirements

  • 2+ years of experience in deal desk, order management, or related roles within the technology sector.
  • Strong knowledge of SaaS sales processes, contract terms, and revenue recognition principles.
  • Analytical mindset: Experience working with complex deals, pricing models, and financial metrics.
  • Collaborative spirit: Excellent communication skills and a proven ability to work effectively with cross-functional teams.
  • High attention to detail and a focus on accuracy in financial data and contracts.
  • Thrives in a fast-paced environment, able to manage multiple priorities and meet deadlines.
  • Self-starter: You take initiative and are comfortable working with limited supervision.
  • Advanced proficiency in Microsoft Excel and other analytical tools.
  • Familiarity with CRM systems (preferably Salesforce).

Nice To Haves

  • An undergraduate degree in a related field is a plus.

Responsibilities

  • Collaborate with Sales to review, structure, and price complex deals, ensuring they meet company policies and maximize customer value.
  • Review customer contracts, identify risks, and work with Legal to ensure compliance while supporting Sales in negotiations.
  • Process and manage incoming orders, ensuring accuracy and alignment with company standards in CRM (Salesforce).
  • Serve as a key liaison between Sales, Finance, Legal, and Product teams, facilitating smooth communication and alignment on deals.
  • Continuously assess and improve internal processes to enhance efficiency and customer satisfaction.
  • Participate in special projects and contribute to process improvements as needed by management.

Benefits

  • healthcare
  • dental
  • parental planning
  • mental health benefits
  • disability income benefits
  • life and AD&D insurance
  • a 401(k) plan and match
  • paid time off
  • fitness reimbursements
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