Deal Desk Specialist I - REMOTE

Net Health•Pittsburgh, PA

26d•$52,000 - $65,000•Remote

About The Position

Are you looking for a meaningful and satisfying career where you have endless opportunities to grow and be financially rewarded? Net Health may be the perfect place for you. A high-growth and profitable company, we help caregivers harness data for human health. We also honor and respect the needs of our Net Health family and staff, which is why we offer a work-from-anywhere environment and unlimited PTO. Our welcoming and collaborative culture paired with progressive benefits makes Net Health the ultimate career home! As a leading-edge SaaS company in healthcare, we deliver solutions that help patients get better, faster, and live more fulfilling lives. Our software and predictive analytics cover the continuum of care, from hospital-to-home, across various medical specialties. Come join us and start the next chapter of your exciting career while helping others to live better lives.

Requirements

Bachelor’s degree in Business or related field, or equivalent professional experience (1-3 years in relevant role such as Deal Desk, Sales Operations, or Order Management; healthcare industry experience a plus)
Self-directed with strong critical thinking and problem-solving abilities; sound judgment regarding when to seek guidance and escalate issues
Excellent communication and relationship-building skills across technical and non-technical audiences at all organizational levels
Proficiency with computer applications and demonstrated ability to learn enterprise systems such as Salesforce CPQ and NetSuite
Detail-oriented with strong organizational and time management capabilities
Collaborative work style with ability to build effective relationships and work seamlessly across matrixed teams and geographically dispersed functions
Comfortable managing ambiguity and adapting to changing priorities
Proven ability to manage multiple concurrent tasks and meet deadlines especially during high-volume times or in high-stress environments
Process-oriented mindset with interest in identifying workflow improvements
Salesforce CPQ or equivalent CRM
Microsoft 365 applications (Excel, Word, PowerPoint, Outlook)

Responsibilities

Review and process incoming deal requests from Sales using Salesforce CPQ and NetSuite, ensuring quotes, contracts, client data, and documentation are accurate, complete, and aligned with company contracting policies and procedures
Proactively engage with Sales and cross-functional departments to clarify deal details and resolve questions as needed to facilitate deal progression
Create proposal documents and legal paperwork in Salesforce CPQ for all quotes submitted to Deal Desk
Partner with Sales, Finance, and Legal teams to support the execution of quotes and contracts within established systems and timelines
Provide support and guidance to Deal Desk team members, including researching and clarifying contract-related terms and questions
Support departmental projects and initiatives, taking ownership of assigned subtasks and milestones
Identify opportunities for process improvement, workflow optimization, and automation
Build toward recognized expertise in at least one core Deal Desk process area: Quote Building Finance Check Legal Check Cancellations Site Action Requests (SARs)