Deal Desk Senior Analyst - Eastern US

Teleport S.A.R.LOakland, CA
44d

About The Position

We help companies stay secure while moving fast. Built by engineers for engineers, The Teleport Access Platform delivers on-demand, least privileged access to infrastructure based on cryptographic identity and zero trust, with built-in identity security and policy governance, making the happy path for engineers the secure path. Teleport is trusted by the world's fastest-moving companies, including Elastic, Snowflake, Doordash, and NASDAQ. We recently raised US$110M at a US$1.1B valuation. Our Vision Today's computing environments have too much complexity, too many network boundaries, and too little trust. Complexity slows engineers down and leads to human errors. Complex systems can't be secure despite the red tape of bureaucracy. We make trusted computing simple. This gives engineers the freedom to move and build a better future. Why Teleport At Teleport, we focus on empowering our people to accomplish their goals by working alongside highly talented people to make the most of their careers. You have the freedom, autonomy and trust to do what you're great at and have a significant impact on the future prospects of the company. Whether that's taking a feature or project from ideation to deployment or working with some of the biggest, most interesting companies in the world and solving real challenges for them, we want you to help us build the future. We're not a big company. You won't get lost in a crowd. Instead, we move fast, with a team that wants to make an impact, that shares in our success, and gives you the freedom, power, and autonomy to become the very best at what you do. We are looking for a Deal Desk Senior Analyst with Salesforce and Contracts experience to assist us with our Pre and Post-Sale Deal Related Activities. This individual will work closely with the Finance, Legal, Partner, and Revenue team in a full-time role. Candidates must live on the eastern coast of the United States. Who you are - To succeed at Teleport and take your career into the future, we are looking for people who are: Autonomous : We value those who take initiative and get things done. Our team trusts in their ability to make decisions that benefit the company and its customers, letting their work speak for itself. Security-minded: Working on the very fabric of the internet and providing infrastructure access to some of the world's biggest companies means you need to think security-first. Our platform is the gatekeeper - The Wall. And winter is coming. We need to ensure we're secure. Business-savvy: We don't code for coding's sake. We build for our customers. Designed by engineers for engineers, we understand their environment, challenges and needs better than anyone else. That means we have built a business that can support them by making the right choices that ensure we are in business for the long haul. Professional : We are a team of dedicated professionals, committed to excellence. We set a high bar for joining Teleport, ensuring we attract top talent ready to help shape the future. If you're passionate about being the best at what you do, Teleport is the place for you

Requirements

  • Minimum of 5+ years of experience within deal desk, sales operations, contract management, and/or related sales support
  • Knowledge of legal and commercial contract terms used in a SaaS company
  • Proficiency in Salesforce
  • Experience with G Suite
  • Experience with sales quoting tools (CPQ, Configure, Price, Quote)
  • Previous experience successfully partnering with cross-functional teams including Sales, Marketing, Legal, Finance & Engineering
  • Excellent analytical skills with a keen attention to detail.
  • Ability to multitask and prioritize at times of high volume, and have schedule flexibility during End of Month and End of Quarter
  • Strong organizational and time management skills with the ability to handle multiple tasks and priorities in a fast-paced environment.
  • Experience working with remote teams with the ability to work independently and in a team environment

Responsibilities

  • Review and approve Customer Contracts based on documented internal guidelines
  • Validate contract documents (quotes and sales orders) against Salesforce Account and Opportunity information
  • Ensure all deal approval requirements are met
  • Work closely with the Partners & Alliances team on deal structuring, sales orders and creating AWS Private Offers
  • Review and reconcile deals with the Accounting team
  • Own the Customer licensing setup and updates for all Closed Won and Churned Opportunities
  • Identify potential risks in deal proposals and suggest mitigating strategies.
  • Strong proficiency in Salesforce Sales Cloud Is required
  • Assist the sales team with our sales quoting tools (CPQ, Configure, Price, Quote)
  • Provide business pricing strategies, product knowledge, and analytical support to Sales for large, complex, or non-standard deals.
  • Strong understanding of SaaS GTM operations, including partner success handoffs, billing workflows, and revenue operations processes

Benefits

  • Extensive health coverage
  • Annual expense budget
  • Rest & recovery policies that maximize leave and your ability to recharge
  • Investment in your future with retirement savings plans
  • Equity in a US $1.1-bn business
  • Professional development opportunities
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