Deal Desk Analyst

Box • Austin, TX

12h • Onsite

About The Position

Box (NYSE:BOX) is the leader in Intelligent Content Management. Our platform enables organizations to fuel collaboration, manage the entire content lifecycle, secure critical content, and transform business workflows with enterprise AI. We help companies thrive in the new AI-first era of business. Founded in 2005, Box simplifies work for leading global organizations, including JLL, Morgan Stanley, and Nationwide. Box is headquartered in Redwood City, CA, with offices across the United States, Europe, and Asia.
By joining Box, you will have the unique opportunity to continue driving our platform forward. Content powers how we work. It’s the billions of files and information flowing across teams, departments, and key business processes every single day: contracts, invoices, employee records, financials, product specs, marketing assets, and more. Our mission is to bring intelligence to the world of content management and empower our customers to completely transform workflows across their organizations. With the combination of AI and enterprise content, the opportunity has never been greater to transform how the world works together and at Box you will be on the front lines of this massive shift.
WHY BOX NEEDS YOU
This is a highly visible position that requires extensive interaction with senior executives and staff members across sales, marketing, product management, finance, support, legal, and professional services. Success in this role will require establishing a close relationship with key members of these groups, building on collaboration and business thinking skills to assess requests and find solutions that meet stakeholder needs.
A successful candidate will have demonstrated the ability to proactively and effectively work together with all organizational levels within a fast-moving high-technology company, particularly interfacing between Sales teams and internal cross-functional stakeholders.

Requirements

• We are an AI-first company. This means you approach your work with a growth mindset and find ways to leverage AI to help make faster, smarter decisions that will 10X your impact at Box.
• 2-3 years previous consulting, financial analysis, legal, sales operations, order management and/or pricing background preferred.
• Strong motivational, coaching, & mentoring skills.
• Self-starter, highly analytical, with sound decision-making skills.
• Strong communication and interpersonal skills; must be able to foster & maintain strong partnering relationships with sales and internal departments.
• Ability to multi-task to tackle large volume of deal requests.
• Experience in Salesforce is required.
• Box lives its values, with community and in-person collaboration being a core part of our culture. Boxers are expected to work from their assigned office a minimum of 3 days per week.

Nice To Haves

• Experience in Apttus CPQ is plus.

Responsibilities

• Provide business, pricing, product knowledge, and analytical support to sales for large, complex, non-standard transactions
• Streamline and automate the process for non-standard deal approvals, e.g. thresholds and rules, approver roles and responsibilities, approval routing and workflow design, automated exception alerting and communications, and the creation of a hierarchy of special terms, tips/techniques and recommended workarounds
• Foster and maintain strong working relationships with critical business partners (e.g. Revenue Recognition, Legal, Finance, etc.) expedite the review and approval process.
• Identify potential training issues and coordinate with internal teams to develop and deliver sales enablement tools (e.g. Product and Pricing FAQ’s, Sales Approval templates, etc.).
• Proven leadership skills to continually streamline and improve practices, including tools, templates and processes, to support an efficient and effective deal desk
• Participate in the integration planning and execution process for new lines of business (e.g., Platform, Channel). Develop operational readiness plans and assess quoting readiness. Oversee tool enhancement activities, drive testing plans and deliver functional tools to the deal desk teams.
• Work with deal support teams (e.g. Legal, Revenue Recognition, Finance, etc.) to address complex pricing/commercial terms and provide options to enable sales to address and overcome customer objections while maximizing revenue/bookings.
• Engage with designated sales teams to provide pricing and deal structuring guidance
• Function in sales advisory capacity to coach sales on objection handling techniques, contractual options, and standard business terms.
• Function as a sales advocate to liaise with Legal and Finance business partners to address/resolve sales impediments.
• Facilitate the sales approval and/or “standardized” contract document generation processes. Ensure compliance with published sales and business approval policies.

Benefits

• Box is committed to fair and equitable compensation practices.
• Actual base salary (or OTE if commissionable role) is dependent upon factors such as: knowledge, skill level, experience, and work location.
• This role is also eligible for equity and benefits.
• For more information on benefits, check out our healthcare benefits and additional Box Benefits + Perks.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed