Deal Desk Analyst

Inmar IntelligenceWinston-Salem, NC
1d

About The Position

Deal Desk Analyst manages the contract process. This will require working with Legal, Finance, Operations, Sales, IT and Client Services to get any contract related issues resolved. This role is not only focused on helping individual contracts get executed but has an aim towards improving the overall contracting process. Primary Accountabilities: Operational (50%) Manage the flow of pricing and contract requests from sales Manage the collection of information related to pricing and contract requests Provide training to sales team on process changes Integrate new product and service offerings into the standard pricing and contract process Identify and escalate roadblocks that may appear during the contract process Aid with the implementation and adoption of new tools related to the contract process Identify and execute process improvement opportunities related to the contract process Analytical 25% Create and manage the quote to cash process dashboards Provide analysis on contract volume and deal cycle time Quantify and report on the impact of process improvements

Requirements

  • Bachelor's Degree
  • 3-5 years related work experience and/or any equivalent combination of experience and training that provides the required knowledge, skills, and abilities needed to complete the major responsibilities/essential functions of the position.
  • Experience with contract management preferred
  • Proficient in Microsoft Office
  • Proficient in G-Suite
  • Accountability: Reports to Director of Finance Deal Enablement
  • Written Communication: Provides written support to stakeholders involved in the contract process
  • Verbal Communication: Provides support via phone and/or in-person to internal contract stakeholders (Sales, Legal, IT, Finance, Client Services and the Inmar Leadership team)
  • Support a safe work environment by following safety rules and regulations and reporting all safety hazards.
  • Put clients first and consistently display a positive attitude and behaviors that demonstrate an awareness and willingness to listen and respond to clients in order to meet their short-term and long-term needs, requirements and exceed their expectations.
  • Treat clients and teammates with courtesy, consideration and tact; you also have the ability to perceive the needs of internal and external clients and communicate effectively with the objective of delighting and retaining the client.
  • Build collaborative relationships and work cooperatively with others, inside and outside the organization, to accomplish objectives, develop and maintain mutually-beneficial partnerships, leverage information and achieve results.
  • Set and attain achievable, yet aggressive, goals with a sense of urgency and accountability.
  • Understand that results are important and focus on turning mission into action to achieve results following the principles of Flawless Execution while consistently complying with quality, service and productivity standards to meet deadlines and exceed expectations by giving our clients the best possible outcome.
  • Candidates must have authorization to work in the U.S. without the need for employer sponsorship now or in the future.

Responsibilities

  • Manage the flow of pricing and contract requests from sales
  • Manage the collection of information related to pricing and contract requests
  • Provide training to sales team on process changes
  • Integrate new product and service offerings into the standard pricing and contract process
  • Identify and escalate roadblocks that may appear during the contract process
  • Aid with the implementation and adoption of new tools related to the contract process
  • Identify and execute process improvement opportunities related to the contract process
  • Create and manage the quote to cash process dashboards
  • Provide analysis on contract volume and deal cycle time
  • Quantify and report on the impact of process improvements

Benefits

  • Medical, Dental, and Vision insurance
  • Basic and Supplemental Life Insurance options
  • 401(k) retirement plans with company match
  • Health Spending Accounts (HSA/FSA)
  • Flexible time off and 11 paid holidays
  • Family-building benefits, including Maternity, Adoption, and Parental Leave
  • Tuition Reimbursement and certification support, reflecting our commitment to lifelong learning
  • Wellness and Mental Health counseling services
  • Concierge and work/life support resources
  • Adoption Assistance Reimbursement
  • Perks and discount programs
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