Deal Desk Analyst

Alteryx

9d•$69,000 - $88,000

About The Position

We’re looking for problem solvers, innovators, and dreamers who are searching for anything but business as usual. Like us, you’re a high performer who’s an expert at your craft, constantly challenging the status quo. You value inclusivity and want to join a culture that empowers you to show up as your authentic self. You know that success hinges on commitment, that our differences make us stronger, and that the finish line is always sweeter when the whole team crosses together. Reporting to the Manager, Deal Desk (or Team Lead, Deal Desk), as the Deal Desk Analyst you will support a high-paced, high-performing sales team. You will manage the Quote-to-Order cycle, with a focus on customer and business outcomes, while applying solid business and commercial acumen, problem-solving skills and creativity in driving deal structures that maximize revenue KPIs and adhere to established policies. Establishing strong cross-functional relationships and collaboration with the Sales, Revenue Operations, Finance, Legal and Order Management teams is essential for this role.

Requirements

Minimum 3 years demonstrated success in Deal Desk role in Enterprise Software/SaaS B2B Industry required; experience in Direct and Channel sales model highly preferred
Experience with Salesforce CPQ or similar CPQ tool required
Strong quantitative skills and highly proficient in Microsoft Office suite
Solid business acumen, analytical and problem-solving skills, and demonstrated ability to partner with upstream GTM teams and other cross-functional departments
Highly organized, customer-focused and strong attention to detail
Ability to multi-task and prioritize at times of high volume, schedule flexibility during End of Month and End of Quarter
Excellent communication skills and open to feedback
Solid understanding of revenue recognition rules, sales contracts, SOX; ability to recognize risk in deal terms and/or structure
Solid understanding of software licensing and SaaS provisioning process

Nice To Haves

Experience with DocuSign CLM or similar Contract Management tool a huge plus

Responsibilities

Serves as trusted advisor to the Sales team on quoting, contracting options, approval processes, and/or value positioning to help drive deal closure
First point of escalation and approval on complex deal questions and non-standard requests
Demonstrate awareness of the Company’s revenue-related KPIs and partner with Sales and Revenue Recognition teams on complex quotes and deal structuring that maximize such revenue outcomes
Assists to interpret contractual language and escalate as necessary to ensure that deals comply with legal, revenue recognition and other operational policies.
Assist in drafting contract language for certain commercial deal terms
Subject matter expert on Sales Approval, Bookings, and Order Acceptance policies; ensure accuracy of Bookings metrics and resolve discrepancies as may be required
Assist Manager, Deal Desk with monthly reporting, ad hoc requests, and projects as necessary