DDBI Waiver Services Team Leader

State of Maine • Augusta, ME

3d

About The Position

If you are a current State of Maine employee, please submit your application through the internal application process using the Find Jobs report in PRISM. Seasonal employees who do not have PRISM access should apply through the State’s career page and indicate on the application that they have previously worked for the State. . Department of Health and Human Services (DHHS) Public Service Manager II Opening Date: February 24, 2026 Closing Date: March 9, 2026 Job Class Code: MA32 Grade: 32 (Confidential) Salary: $77,896.00 - $110,073.60 per year Position Number: 03030-4448 Location: Augusta Core Responsibilities: • Lead the State’s operating agency administration of MaineCare Home and Community Based Services (HCBS) waiver programs (Sections 18, 20, 21, 29 and future Lifespan Waiver) and State Plan services (Sections 67, 102) developing, implementing, and evaluating programs, policies, and resource allocation. The work is performed under executive-level direction by the Associate Director of Developmental Disability and Brain Injury Services. • Manage statewide waiver and state plan program operations and governance, direct administrative, programmatic, and financial oversight; coordinate provider/contract compliance; and support waiver lifecycle activities (e.g., renewals/amendments) in partnership with the Office of MaineCare Services. • Supervise and coordinate staff responsible for eligibility review and service offers, and implementation of new initiatives, partnering with quality assurance and quality improvement leadership for direct oversight of program operations for compliance with state and federal statute, rules and policy. The successful applicant will have an equivalent combination of education, training, and progressively responsible experience in developmental disability services and/or HCBS waiver programs, including knowledge of applicable laws, rules, policies, and individual rights. They will bring demonstrated experience developing and implementing procedures, tools, and work plans; using data and quality improvement methods to strengthen service delivery, documentation, and program effectiveness; and providing training and technical assistance to internal staff and external case managers and partner agencies to support consistent practice and positive outcomes. This role also requires an understanding of budgeting and contracting concepts, strong written and verbal communication skills, and proficiency with standard computer tools (including Microsoft 365/SharePoint) to track, analyze, and communicate information. Minimum Qualifications: A combination of education, training, and experience providing the equivalent of ten (10) years of progressively responsible professional experience in human services, disability services, HCBS waiver programs, or a closely related field is required. The successful candidate will have demonstrated supervisory and team leadership experience, such as coaching, staff development, and performance management, to promote consistent practice and high-quality service coordination that respects the rights, choice, and dignity of people with disabilities. In addition, the candidate must show the ability to work effectively across programs and with community partners by providing guidance and technical assistance, interpreting and applying relevant policies and procedures, and supporting HCBS-aligned access, compliance, and quality improvement. Preference will be given to applicants who meet the minimum requirements and also have experience developing and managing developmental disabilities and brain injury programs. Applicants must submit a cover letter and résumé. In your cover letter, please clearly address how your experience and qualifications align with the responsibilities and requirements listed above. Applications without a cover letter addressing these qualifications may not be considered. Thinking about applying? Research shows that people from historically excluded communities tend to apply to jobs only when they check every box in the posting. If you’re currently reading this and hesitating to apply for that reason, we encourage you to go for it! Let us know how your experience and passion set you apart. Agency information: The Department of Health and Human Services (DHHS) is dedicated to promoting health, safety, resilience, and opportunity for Maine people. The Department provides health and social services to approximately a third of the State's population, including children, families, older Mainers, and individuals with disabilities, mental illness, and substance use disorders. The Department also promotes public health, operates two state psychiatric hospitals, and provides oversight to health care providers. The Office of Aging and Disability Services (OADS) within DHHS is responsible for ensuring the safety, support and well-being of adults throughout Maine. Application Information: For additional information about this position please contact Derek Fales at [email protected] To apply, please upload a resume and cover letter. Please submit all documents or files in PDF or Word format. To request a paper application, please contact [email protected] Benefits of working for the State of Maine: No matter where you work across Maine state government, you find employees who embody our state motto—"Dirigo" or "I lead"—as they provide essential services to Mainers every day. We believe in supporting our workforce's health and wellbeing with a valuable total compensation package, including: Work-Life Fit – Rest is essential. Take time for yourself using 13 paid holidays, 12 days of sick leave, and 3+ weeks of vacation leave annually. Vacation leave accrual increases with years of service, and overtime-exempt employees receive personal leave. Health Insurance Coverage – The State of Maine pays 85%-100% of employee-only premiums ($12,845.82 - $15,112.76 annual value), depending on salary. Use this chart to find the premium costs for you and your family, including the percentage of dependent coverage paid by the State. Health Insurance Premium Credit – Participation decreases employee-only premiums by 5%. Visit the Office of Employee Health and Wellness for more information about program requirements. Dental Insurance – The State of Maine pays 100% of employee-only dental premiums ($395.72 annual value). Retirement Plan – The State contributes the equivalent of 18.91% of the employee's pay towards the Maine Public Employees Retirement System (MainePERS). Parental leave is one of the most important benefits for any working parent. All employees who are welcoming a child—including non-birthing and adoptive parents—receive six weeks of fully paid parental leave. Additional, unpaid leave may also be available, under the Family and Medical Leave Act. State employees are eligible for an extensive and highly competitive benefits package, covering many aspects of wellness. Learn about additional wellness benefits for State employees from the Office of Employee Health and Wellness. Note: Benefits may vary somewhat according to specific collective bargaining agreements and are prorated for anything less than full-time. There's a job and then there's purposeful, transformative work. Our aim is to create a workplace where you can learn, grow, and continuously refine your skills. Applicants demonstrate job requirements in differing ways, and we appreciate that many skills and backgrounds can make people successful in this role. As an Equal Opportunity employer, Maine State Government embraces a culture of respect and awareness. We are committed to creating a strong sense of belonging for all team members, and our process ensures an inclusive environment to applicants of all backgrounds including diverse race, color, sex, sexual orientation or gender identity, physical or mental disability, religion, age, ancestry, national origin, familial status or genetics. If you’re looking for a great next step, and want to feel good about what you do, we’d love to hear from you. Please note reasonable accommodations are provided to qualified individuals with disabilities upon request. . If you are unable to complete the online application, please contact the Human Resources representative listed on the job opening you are interested in applying for. They will work with you for an alternative method of submitting. Join Maine State Government and Make a Difference in Your Community If you're looking for a fulfilling career that allows you to serve the public and make a difference, consider working with Maine State Government! Our departments boast an array of professions, including attorneys, biologists, correctional officers, equipment operators, engineers, human resources professionals, information technology experts, law enforcement officers, nurses, park rangers, social workers, and transportation workers. With more than 100 agencies, boards, and offices, Maine State Government is the perfect place to explore various industries and interests. Whether you're interested in finance or forestry, there's an opportunity for you to help make Maine an even better place to live. eases, there’s a place for you here, and your work will have meaning.

Requirements

• An equivalent combination of education, training, and progressively responsible experience in developmental disability services and/or HCBS waiver programs, including knowledge of applicable laws, rules, policies, and individual rights.
• Demonstrated experience developing and implementing procedures, tools, and work plans; using data and quality improvement methods to strengthen service delivery, documentation, and program effectiveness; and providing training and technical assistance to internal staff and external case managers and partner agencies to support consistent practice and positive outcomes.
• Understanding of budgeting and contracting concepts, strong written and verbal communication skills, and proficiency with standard computer tools (including Microsoft 365/SharePoint) to track, analyze, and communicate information.
• A combination of education, training, and experience providing the equivalent of ten (10) years of progressively responsible professional experience in human services, disability services, HCBS waiver programs, or a closely related field is required.
• Demonstrated supervisory and team leadership experience, such as coaching, staff development, and performance management, to promote consistent practice and high-quality service coordination that respects the rights, choice, and dignity of people with disabilities.
• Ability to work effectively across programs and with community partners by providing guidance and technical assistance, interpreting and applying relevant policies and procedures, and supporting HCBS-aligned access, compliance, and quality improvement.

Nice To Haves

• Experience developing and managing developmental disabilities and brain injury programs.

Responsibilities

• Lead the State’s operating agency administration of MaineCare Home and Community Based Services (HCBS) waiver programs (Sections 18, 20, 21, 29 and future Lifespan Waiver) and State Plan services (Sections 67, 102) developing, implementing, and evaluating programs, policies, and resource allocation.
• Manage statewide waiver and state plan program operations and governance, direct administrative, programmatic, and financial oversight; coordinate provider/contract compliance; and support waiver lifecycle activities (e.g., renewals/amendments) in partnership with the Office of MaineCare Services.
• Supervise and coordinate staff responsible for eligibility review and service offers, and implementation of new initiatives, partnering with quality assurance and quality improvement leadership for direct oversight of program operations for compliance with state and federal statute, rules and policy.

Benefits

• 13 paid holidays, 12 days of sick leave, and 3+ weeks of vacation leave annually.
• Health Insurance Coverage – The State of Maine pays 85%-100% of employee-only premiums ($12,845.82 - $15,112.76 annual value), depending on salary.
• Health Insurance Premium Credit – Participation decreases employee-only premiums by 5%.
• Dental Insurance – The State of Maine pays 100% of employee-only dental premiums ($395.72 annual value).
• Retirement Plan – The State contributes the equivalent of 18.91% of the employee's pay towards the Maine Public Employees Retirement System (MainePERS).
• All employees who are welcoming a child—including non-birthing and adoptive parents—receive six weeks of fully paid parental leave.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed