DCF Records Coordinator

State of Vermont • Waterbury, CT

4d • Remote

About The Position

DCF Family Services is recruiting for a DCF Records Coordinator to join our team. This role serves as the primary point of contact for records requests submitted under Act 173 and plays a critical role in ensuring timely, accurate, and compliant responses to requests from the public and internal partners. The Records Coordinator is responsible for receiving, reviewing, routing, and responding to Act 173 and internal records requests with a high level of professionalism and compassionate customer service. Given the sensitive nature of DCF records, this position requires strong attention to detail, sound judgment, and a commitment to protecting confidentiality while ensuring lawful access to records. This position also collaborates closely with Vermont State Archives and Records Administration (VSARA) archivist staff to ensure proper handling, archival, and preservation of records, including those damaged by fire, water, or other environmental factors. This position, DCF Records Coordinator (Job Requisition #54124) , is open to all State employees and external applicants. If you would like more information about this position, please contact Amanda Churchill Kipp at [email protected] . Resumes will not be accepted via e-mail. You must apply online to be considered. AHS BACKGROUND CHECKS: Candidates must pass any level of background investigation applicable to the position. In accordance with AHS Policy 4.02, Hiring Standards, Vermont and/or national criminal record checks, as well as DMV and adult and child abuse registry checks, as appropriate to the position under recruitment, will be conducted on candidates, with the exception of those who are current classified state employees seeking transfer, promotion or demotion into an AHS classified position or are persons exercising re-employment (RIF) rights. Environmental Factors Work is performed in a standard office setting or remotely as approved by supervisor. May be required to lift boxes 20 to 30 pounds. Record content reviewed will include regular exposure to child abuse or neglect investigations, injury photographs, abuse or neglect intake reports, police reports, medical exams, and stories of traumatic events. The successful employee must be resilient and able to cope with routine exposure to secondary trauma. Communications with traumatized people making records requests should be expected.

Requirements

• Associate’s degree or higher in a field related to human services.
• Two (2) or more years of administrative experience in a human services program.

Nice To Haves

• College coursework in a related field.

Responsibilities

• Serves as the primary point of contact for records requests submitted under Act 173
• Ensuring timely, accurate, and compliant responses to requests from the public and internal partners
• Responsible for receiving, reviewing, routing, and responding to Act 173 and internal records requests with a high level of professionalism and compassionate customer service
• Collaborates closely with Vermont State Archives and Records Administration (VSARA) archivist staff to ensure proper handling, archival, and preservation of records, including those damaged by fire, water, or other environmental factors

Benefits

• 80% State paid medical premium
• Dental Plan at no cost for employees and their families
• Flexible Spending healthcare and childcare reimbursement accounts
• Two ways to save for your retirement: A State defined benefit pension plan and a deferred compensation 457(b) plan
• Work/Life balance: 11 paid holidays each year and a generous leave plan; many jobs also allow for a flexible schedule
• Low cost group life insurance
• Tuition Reimbursement
• Incentive-based Wellness Program
• Qualified Employer for Public Service Student Loan Forgiveness Program

What This Job Offers

• Job Type: Full-time
• Education Level: Associate degree
• Number of Employees: 101-250 employees