DC Supervisor - City Counter

O'Reilly Auto Parts • Houston, TX

52d

About The Position

Communicate with all stores and departments within the DC to maintain efficiency and a high level of customer service. Supervise the city counter staff and delegate the workload accordingly.

Requirements

• High school diploma or equivalent (GED)
• Basic computer skills
• Strong verbal, written, and interpersonal skills
• Proven ability to stay organized and lead a team of individuals
• Customer service oriented and able to work well in a team environment
• Ability to read and match numerical and alphabetical characters quickly and accurately

Nice To Haves

• Previous experience in an O'Reilly store and distribution center
• Completion of the O'Reilly management training program
• Advanced computer skills
• Bilingual (English/Spanish preferred)

Responsibilities

• Ensure all orders through the city counter are picked and delivered efficiently, accurately, and on time.
• Communicate with the department trainer to ensure that new team members are properly trained.
• Responsible for warehouse security on Saturdays and scheduled holidays.
• Maintain a neat, clean, and organized appearance of the city counter.
• Maintain effective communication between the city counter staff and store, DC, and office personnel.
• Research and solve any customer questions, problems, and complaints.
• Responsible for scheduling workload, team member work schedules, and vacations.
• Responsible for team member evaluations being written and delivered in a timely manner.
• Ensure that a high degree of safety is maintained among counter staff and route drivers.
• Review overage/shortage and productivity reports to set and maintain company standards.
• Responsible for the maintenance, performance, and appearance of city counter delivery fleet and maintaining records of such for each vehicle.
• Coordinate the efforts of all city counter staff to maximize efficiency.
• Maintain safety standards while operating and identify unsafe practices and situations.
• All other duties as assigned.

Benefits

• Competitive Wages & Paid Time Off
• Stock Purchase Plan & 401k with Employer Contributions Starting Day One
• Medical, Dental, & Vision Insurance with Optional Flexible Spending Account (FSA)
• Team Member Health/Wellbeing Programs
• Tuition Educational Assistance Programs
• Opportunities for Career Growth

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Industry: Motor Vehicle and Parts Dealers
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees