DC Assistant Supervisor - City Counter
About The Position
Communicate with all stores and departments within the DC to maintain efficiency and a high level of customer service. Supervise the city counter staff and delegate the workload accordingly. Assist with all aspects of the job fulfill these duties in the absence of the supervisor. ESSENTIAL JOB FUNCTIONS Assist the City Counter Supervisor with all job duties: Ensure all orders through the city counter are picked and delivered efficiently, accurately, and on time. Communicate with the department trainer to ensure that new team members are properly trained. Responsible for warehouse security on Saturdays and scheduled holidays. Maintain a neat, clean, and organized appearance of the city counter. Maintain effective communication between the city counter staff, store, DC, and office personnel. Research and solve any customer questions, problems, and complaints. Responsible for scheduling workload, team member work schedules, and vacations. Responsible for team member evaluations being written and delivered in a timely manner. Ensure that a high degree of safety is maintained among counter staff and route drivers. Review overage/shortage and productivity reports to set and maintain company standards. Responsible for the maintenance, performance, and appearance of city counter delivery fleet and maintaining records of such for each vehicle. Coordinate the efforts of all city counter staff to maximize efficiency. Maintain safety standards while operating and identify unsafe practices and situations. All other duties as assigned.
Requirements
- High school diploma or equivalent (GED)
- Basic computer skills
- Strong verbal, written, and interpersonal skills
- Proven ability to stay organized and lead a team of individuals
- Customer service oriented and able to work will in a team environment
- Ability to read and match numerical and alphabetical characters quickly and accurately
Nice To Haves
- Previous experience in an O’Reilly store and distribution center
- Completion of the O'Reilly management training program
- Advanced computer skills
- Fluency in multiple languages (Spanish is highly desired)
Responsibilities
- Communicate with all stores and departments within the DC to maintain efficiency and a high level of customer service.
- Supervise the city counter staff and delegate the workload accordingly.
- Assist with all aspects of the job fulfill these duties in the absence of the supervisor.
- Assist the City Counter Supervisor with all job duties
- Ensure all orders through the city counter are picked and delivered efficiently, accurately, and on time.
- Communicate with the department trainer to ensure that new team members are properly trained.
- Responsible for warehouse security on Saturdays and scheduled holidays.
- Maintain a neat, clean, and organized appearance of the city counter.
- Maintain effective communication between the city counter staff, store, DC, and office personnel.
- Research and solve any customer questions, problems, and complaints.
- Responsible for scheduling workload, team member work schedules, and vacations.
- Responsible for team member evaluations being written and delivered in a timely manner.
- Ensure that a high degree of safety is maintained among counter staff and route drivers.
- Review overage/shortage and productivity reports to set and maintain company standards.
- Responsible for the maintenance, performance, and appearance of city counter delivery fleet and maintaining records of such for each vehicle.
- Coordinate the efforts of all city counter staff to maximize efficiency.
- Maintain safety standards while operating and identify unsafe practices and situations.
- All other duties as assigned.
Benefits
- Competitive Wages & Paid Time Off
- Stock Purchase Plan & 401k with Employer Contributions Starting Day One
- Medical, Dental, & Vision Insurance with Optional Flexible Spending Account (FSA)
- Team Member Health/Wellbeing Programs
- Tuition Educational Assistance Programs
- Opportunities for Career Growth
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
5,001-10,000 employees
