DC Operations Administrator I - Ashburn

DreamHost, LLC•Ashburn, VA

12d

About The Position

We help people own their digital presence. It's not just wishful thinking. It's our noble cause — an idea that drives everything we do. When you put your dreams online—your words, your photos, your creations—you shouldn't have to worry about your service provider mining that data for marketing purposes. Those are your dreams — not ours! DreamHost's open platform gives you the power to share your data and the freedom to control how it's used. Working for DreamHost you can be a steward of your own career. We invest in our people, we promote from within the organization when possible and we offer extensive training to aid in your success. In this role, we offer competitive salary, health, vision, and dental insurance, as well as a company-issued laptop, 401k, opportunities for growth, and much much more! We are proud to be a US employer with a fantastic culture and the ability to offer so much to our employees. The Data Center Operations Administrator I is an entry level role that is responsible for deploying infrastructure, monitoring system health, and making repairs to servers in a Linux-based environment. The right person for this role will be someone comfortable being hands-on with hardware when necessary, and who brings a solid foundation of Linux understanding and experience.

Requirements

Working knowledge of Linux operating system
Adept at conducting research into product- and service-related issues
Customer service skills an asset
Experience at working both independently and in a team-oriented, collaborative environment is essential
Should be able to deliver creative and innovative thoughts and solutions
Work collaboratively and efficaciously as a team member
6 months -- 1 year related experience and/or training or equivalent combination of education and experience
Ability to lift up to 60 lbs
Ability to write routine reports and correspondence
Ability to speak effectively before groups of customers or employees of organization

Responsibilities

Monitor systems’ health
Perform acquisition & deployment
Rack and configure servers
Install and configure operating systems
Perform cabling
Install devices (switches, PDUs, etc.)
Perform server repair (physical/software layers)
Attend to problem escalation
Ship/receive equipment/RMAs
Perform data center inventory/asset tracking
Maintain a safe/clean work environment

Benefits

Full health/vision/dental for the entire family at zero cost to team member
3% Safe Harbor contributed to 401(k) plus up to 1% employer match
Opportunities for profit sharing and bonuses
Generous time-off (starting at 12 vacation days and 3 emergency days accrued for a total of 3 weeks)
11 Paid holidays (Technical Support and Technical Operations use a floating holiday policy)
Paid sick leave (80 hours accrued)
Tuition reimbursement (50/50 up to a specific amount)
Pet Insurance
Thrive Pass wellness allowance of $30 per month
Udemy online learning courses
Kazoo team member recognition
Disability Insurance
Generous maternity/paternity leave
Discounted personal travel through corporate booking program Egencia
Laid-back atmosphere
Fun monthly company events
Free web hosting