Day Services Manager

BrightSpring Health Services•Corsicana, TX

10d

About The Position

Operations Management focuses on efficiently meeting the needs of our clients across various lines of business. If your passion is managing and developing staff to ensure quality care to help our clients live their best life we encourage you to apply today!

Requirements

Bachelor of Arts/Bachelor of Science in Business, Health care Administration, or a Social Science preferred
Must have a minimum of five years in the Human Services field with two years of progressively responsible management experience
Prior experience providing services and supports to individuals with developmental disabilities preferred
Ability to communicate verbally and in writing
Ability to travel to multiples service sites, staying overnight if necessary
Experience in managing systems, processes, and people
Working knowledge of Federal, State, Local regulations concerning services to individuals with developmental disabilities
Demonstrate computer proficiency with working knowledge of Excel, Word
Good organizational skills and attention to detail
Proven supervisory skills
Capable of working responsibly with highly confidential information
Proven track record to guide teams toward multiple goals within several resource and/or reimbursement models
Valid driver’s license from state of residence with satisfactory driving record as defined by Company vehicle policy and/or liability insurance carrier

Nice To Haves

Bachelor of Arts/Bachelor of Science in Business, Health care Administration, or a Social Science preferred
Prior experience providing services and supports to individuals with developmental disabilities preferred

Responsibilities

The Day Services Manager is responsible for the operation of day services, including personnel, operational budget, compliance with agency policy, state/federal regulations, or standards of service, and quality of program for persons served
Oversees/participates in the hiring process of all assigned positions in accordance with Company policy and local, state, and federal employment law
Ensures all assigned staff receive training and supervision as needed to meet performance expectations
Ensures accurate and timely completion of all documentation related to staff (new hires, terms, performance reviews, leave requests, corrective actions)
Participates in investigations and ensures appropriate follow through on recommendations
Manages contracts and supervises the work of contract staff
Oversees ongoing contracts
Supervises and trains staff on contract work
Maintains good customer relations with current business partners
Provides support to persons served
Oversees the treatment/support services provided by day services staff
Serves as liaison for appropriate Support Coordinators, family, legal guardians
Coordinates/resolves conflicts in resources for provision of services
Attends support plans or special reviews, as necessary
Monitors program documentation for accuracy and timeliness
Evaluates and monitors program effectiveness
Monitors individual financial records
Monitors individual medication administration records
Provides budget and financial oversight
Assist in the development and monitoring of assigned budgets
Remains within budgeted expenses for service areas
Reviews and assigns referrals in admission to program
Conducts and monitors service integrity and compliance to service site/company policy to maintain licensure, Medicaid, or other funding
Monitors staffing schedules, overtime, staff vacancy rates