Day Matron

UG2•West Palm Beach, FL

About The Position

The Day Matron will help set the standard for cleanliness, organization, and guest experience from day one. This position is essential to creating a welcoming, polished, and professional environment for employees, clients, and visitors.

Requirements

Ability to clearly communicate in English with customers, colleagues, and leadership
Previous experience in janitorial, hospitality, or facilities support preferred
Strong attention to detail and pride in maintaining high standards
Ability to work independently and proactively in a fast-paced environment
Professional demeanor and customer-service mindset
Ability to stand, walk, bend, and perform physical cleaning tasks throughout the shift

Responsibilities

Restroom Care & Cleanliness
Maintain restrooms in pristine condition throughout operating hours
Perform routine cleaning, restocking of supplies, and spot checks
Address spills or cleanliness issues promptly to ensure guest comfort and safety
Must be able to service gender-specific restroom facilities in compliance with privacy standards
Floor & Surface Maintenance
Keep all floors clean, polished, and free of debris
Monitor high-traffic areas and address issues as they arise
Glass & Detail Cleaning
Regularly monitor and clean glass surfaces to remove fingerprints, smudges, and marks
Ensure mirrors, glass walls, and doors remain presentation-ready at all times
Meeting & Event Support
Clean and reset meeting rooms and event spaces before and after use
Respond quickly to turnover needs during events or back-to-back meetings
Ensure spaces are tidy, welcoming, and ready for the next use
Experience Center Support
Maintain an elevated standard of appearance consistent with a showcase environment
Act as a visible steward of cleanliness and professionalism within the space
Communicate any maintenance concerns or supply needs to management