Day Center Outreach Case Manager
About The Position
The Outreach Case Manager Position is an integral part of Community Based Services Program within Claratel Behavioral Health. This position is a collaborative partnership between Claratel Behavioral Health, DeKalb County, and the Day Center Provider, to strengthen the continuum of care between unhoused services and behavioral health treatment systems. The Outreach Case Manager will work in close coordination with Day Center Staff to support outcomes and will serve as a consistent on-site behavioral health resource, helping day shelter guest navigate systems of care, reduce barriers to treatment access, and connect to appropriate levels of support. The Outreach Case Manager role helps expand access to mental health and substance use treatment services for individuals experiencing homelessness. The Outreach Case Manager will provide engagement, screening, care coordination, and linkage to ongoing treatment services through Claratel Behavioral Health and other community-based resources.
Requirements
- High school diploma or GED
- At least one year of experience in behavioral health setting providing case management/community support services
- Must possess basic computer and typing skills.
- Must have care coordination skills to assist individuals with accessing/linkage to additional resources and services within the agency and/or community
- Must have transportation to and from work
Nice To Haves
- Bachelor’s degree in related fields (such as human services, counseling, criminal justice, or social work)
- Two years of experience in a behavioral health setting providing case management/community support services
Responsibilities
- Conduct outreach and engagement with day shelter guests who may have behavioral health and/or substance use treatment needs
- Provide brief screening for mental health and substance concerns
- Facilities referrals and linkages to Claratel Behavioral outpatient services; including counseling, psychiatric services, and substance use treatment
- Assist individuals with intake scheduling, transportation coordination, and follow up engagement to support treatment initiations and retention
- Coordinate with Day Shelter Staff to identify individuals who may benefit from behavioral health support
- Provide crisis-informed support and coordination when needed
- Assist with referrals and coordination with the DeKalb Regional Crisis Center when guests require urgent crisis stabilization
- Maintain documentation consistent with Claratel Behavioral Health policies and applicable regulations
- Other duties as directed by Program Manager and/or Director
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Education Level
High school or GED
