Database Manager/Communication Technician FY2526_116

Belgrade Public Schools•Belgrade, MT

18d•$26 - $28•Onsite

About The Position

Under the direction of the Director of Information Technology, manages and maintains the district's student information system, communication platforms, and identity management for approximately 3,600 user accounts while ensuring data accuracy, security, and compliance with district policies and regulations.

Requirements

Minimum 3 years' experience in database management, student information systems, or IT support, preferably in education
Experience with identity management systems and student data management
Advanced knowledge of student information systems (Infinite Campus), database management, identity and access management, and data security
Knowledge of FERPA, COPPA, CIPA regulations and SSO/MFA implementations
Skill in managing user accounts across multiple platforms, creating reports and queries, troubleshooting technical issues, and training diverse audiences
Skill in technical documentation, data analysis, and help desk systems
Effective communication skills with technical and non-technical audiences
Ability to manage 3,600 user accounts efficiently with strong attention to detail
Ability to analyze complex problems, learn new technologies quickly, manage multiple priorities, and work independently
Ability to maintain confidentiality, establish effective relationships, adapt to changing priorities, and exercise sound judgment
Valid Montana driver's license or ability to obtain within three months
Must pass background check
Regularly sits at desk working on computer for extended periods; requires fine finger dexterity for keyboard work and data entry.
Occasional walking, standing, stooping, and lifting up to 15 pounds.
Requires close vision, effective hearing, and speech abilities.
Must maintain concentration during detailed work, meet deadlines during peak periods, shift tasks rapidly, and remain calm under stress.
Required to maintain strict confidentiality of student and staff information per FERPA.

Nice To Haves

Associate's or Bachelor's degree in Information Technology, Computer Science, Database Management, or related field
Experience with Azure AD/Entra ID, Google Workspace, communication platforms, and K-12 education environments

Responsibilities

Provision, modify, and deprovision user accounts for 3,000 students and 600 staff across Microsoft Active Directory, Azure AD/Entra ID, Google Workspace, and Infinite Campus
Manage user lifecycle processes, password resets, account lockouts, licensing, permissions, and access audits in compliance with FERPA, COPPA, and CIPA
Configure and manage SSO and MFA systems
Serve as primary administrator for Infinite Campus; ensure accuracy and security of student records, system configurations, and user roles
Process student registration applications, assist with course scheduling and teacher assignments, and generate reports and dashboards
Coordinate data imports/exports, system updates, and integration between platforms
Administer Cisco telephone system including user accounts, voicemail, and Auto-Attendant
Manage Alertus Emergency Notification System and conduct regular testing
Oversee ParentSquare platform for family and staff communication; configure settings and workflows
Manage SRFax, JotForm, Lifetouch, and Inter-State platforms
Maintain Follett Destiny library system; support media specialists with catalog, circulation, and inventory management
Provide technical training and serve as primary contact for system inquiries; respond to help desk tickets according to service level expectations
Create and maintain training materials, user guides, and knowledge base articles
Document system processes, procedures, configurations, and troubleshooting guides
Ensure FERPA compliance, maintain confidentiality, and conduct regular access audits
Extract and analyze data for reporting; coordinate state reporting requirements
Manage vendor relationships and coordinate system maintenance, updates, and implementations